ABOUT US

HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals, residential care homes and home-based care as well as services for dementia support, palliative care, rehabilitation, positive aging and older persons’ mental health.

RESPONSIBILITIES

• Manage Platform Solution Development Team as the direct report manager, supporting, coaching and mentoring your team with their professional development goals. This role will work closely with the Platform Manager and Solution Support Team
• Oversee the HammondCare Platform Architecture strategy and execution of the Platform Roadmap
• Ensure processes are in place to align HammondCare Solution Design and Architecture to best practice, optimising the platform for performance, scalability and security
• Participate in long-term strategic planning and governance committees
• Overseeing and participate in the design and development of Salesforce applications and integrations
• Work with all Salesforce automation and development features such as Flow, Lightning, Apex, and APIs
• Work closely with the platforms team members to deliver successful features into the HammondCare Salesforce Platforms
• Participate in agile ceremonies and chairs the design council
• Support the agile development process and technical work assignment within the platform team, including mentoring and coaching more junior employees with their work
• Be ready to present and report on technology work being undertaken to governance teams and the business. Provide technical expertise during sessions when engaging with stakeholders from across the organisation
• Provide design consultation support whenever needed to support the broader technology and digital marketing teams, supporting expert collaboration
• Work with the Platforms Manager to maintain and monitor system releases
• When needed, work with the business to elicit requirements, analyze, evaluate and scope application configuration changes, installations or new development requests into user story backlogs
• Liaise and grow relationships with external Salesforce Implementation Partners, third party app vendors and Salesforce Account Managers where needed.
• Encouraging growth in Salesforce skills across the organization but especially within the Platforms team.
• Maintain high levels of effective communications and collaborations within the ICT team and other portfolios across the organisation.