About the job

Join Our Team as an EL1 Senior Salesforce Software Engineer

Are you an experienced Salesforce professional passionate about designing and supporting enterprise-level solutions? We are seeking a dedicated Senior Salesforce Software Engineer to lead the configuration, troubleshooting, and continual improvement of complex Salesforce platforms.

In this role, you will support critical Salesforce applications such as Service Cloud, Health Cloud, and Digital Experience, working closely with agile teams to optimize performance and enhance user experiences. Your expertise will ensure our Salesforce environment runs seamlessly, supporting thousands of users across vital public services.

Key Qualifications:

• Extensive experience supporting and configuring Salesforce solutions, particularly Service Cloud, Health Cloud, and Digital Experience
• Strong Salesforce administration skills, including security, user management, and automation (Flows)
• Proven troubleshooting abilities at Level 2 support, with a focus on resolving complex incidents and service requests
• Data management, reporting, and release impact analysis expertise
• Excellent stakeholder engagement and communication skills

Nice-to-Have:

• Experience with Salesforce Industries OmniStudio (Vlocity)
• Salesforce certifications such as Administrator or Platform App Builder
• Support experience within large, complex environments in regulated sectors