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Salesforce Service Cloud Business Analyst at TLT Appointing

Durban North, KwaZulu-Natal, South Africa -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce Service Cloud, Business Analysis, Project Management, Data Requirements, User Interfaces, System Features, Financial Services, Software Development, Testing, Digital Platforms, Business Processes, Technical Architecture, Collaboration, Certification, Consulting, Implementation

Industry

Description

Company Description About Us: TLT Appointing provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive Search Job Description Business analysts at --work with business stakeholders to identify and analyse the necessary business capabilities, including business processes, data requirements, user interfaces, and other system features. Furthermore, business analysts collaborate with project managers, technical architects, other business analysts, software development teams, and testing teams in the specification, design, and implementation of IT system solutions. The aim is to ensure that ’ digital platforms effectively and efficiently achieve the strategic goals that the company sets for itself Qualifications A Matric certificate and preferably a BCom in Information Systems, or another similar high-quality tertiary education qualification such as a diploma or degree, are required. A recognised business analyst professional certification, such as the IIBA CBAP®, is desirable but not mandatory Required Experience and Salesforce Skills Experience: 4-7 years as a business analyst, including at least 3 years of hands-on project work specifically with Salesforce Service Cloud. Experience in the financial services industry would be advantageous. Certifications: Salesforce Certified Service Cloud Consultant (Highly Preferred) Salesforce Certified Business Analyst (Preferred)

Responsibilities

Business analysts work with stakeholders to identify and analyze necessary business capabilities, including processes and data requirements. They collaborate with various teams to ensure effective implementation of IT system solutions.