Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
Are you interested in making a global impact? In this position, you will deliver, operate, and support the upcoming CRM projects and services, working closely with Americas Commercial and CRM development teams, and delivering scalable and sustainable solutions.

• Work with commercial teams to gather business requirements, prioritize a development backlog, and plan a delivery schedule for the business.
• Design CRM solutions in areas such as Account Planning, Customer Segmentation, Territory Management, Pipeline Management, Opportunities Management, Customer Master Data, Marketing Automation, and Service Cloud.
• Lead all aspects of the solution architecture and CRM implementation design, working with technical architects to follow defined SDLC.
• Evaluate and leverage CRM emerging technologies to support the company’s growth and strategy.
• Be an inspiring leader and drive innovation and adoption of CRM by providing valuable strategies and solutions.