JOB DESCRIPTION:
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
We have an exciting opportunity for an experienced Solution Engineer to join our team! This role will be responsible for presenting product and professional services offerings in the best light to prospects and customers, and to evoke confidence in DXC System Partners professional services. The Solution Engineer must have a strong desire to leverage their existing Salesforce platform knowledge as well as their communication and sales skills, including the ability to solicit business requirements, develop a solution based sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.
In addition, the Solution Engineer will evaluate processes and methods used in existing ICT systems, proposes modifications, additional system components or new systems to meet user needs as expressed in specifications and other documentation.
The Solution Engineering team sits between the Sales and Delivery teams at DXC System Partners and provide support to both core business functions. To support our Sales teams, this role will be engaged to provide inputs into tender responses and to perform solution demonstrations in front of customers and remotely.
Responsibilities:
- Work with organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshop
- Build and present customised product demonstrations to business and technical audiences
- Assist with RFP responses, development of tailored solution designs and other related documents
- Providing technical and functional direction and input during the sales cycle including preparation of work breakdown structures
- Confidently present and articulate the business value of the proposed solution to business managers and executives
- Contribute to continuously improving the Solution Engineering practice through creating reusable templates, sharing of knowledge and building reusable demos
- Be an innovator who can create new solutions using out-of-the-box thinking
- Present at marketing events and drive internal and external brand awareness and thought-leadership
- Working with users to formulate and document business requirements
- Identifying, investigating, and analysing business processes, procedures and work practices
- Identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behaviour
- Using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
- Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system
- Creating user and training documentation, and conducting formal training classes
- Developing functional specifications for use by system developers
- Using data and process modelling techniques to create clear system specifications for the design and development of system software
- Acting as a central reference and information source, providing guidance and assistance in the system project decision-making process
- Drive relationships within Salesforce with key Salesforce Solution Engineers
MINIMUM QUALIFICATIONS
- Core understanding of the Salesforce platform with at least 2 years of professional services experience in a similar role
- Excellent verbal and written communication skills with a focus on capturing requirements and use cases, developing a solution and articulating the business value
- Superior presentation and demonstration skills with a focus on storytelling
- Ability to work as part of a team to solve business and technical problems
- Experience of working across a range of industries and be able to understand the current landscape and typical challenges and opportunities.
- Ability to work as part of a team to solve technical problems in varied political environments
- Has a strong interest in growing their career and participating in our internal training programs and mentorship initiatives
- Be self-motivated, flexible, and proactive
- Willingness and flexibility to travel as needed.
PREFERRED QUALIFICATIONS
- B.S. Computer Science, Software Engineering or equivalent work experience
- Salesforce Certifications
- Basic programming experience in HTML and other web-based technologies
- Specific industry domain knowledge in either the government, financial services and/or health sector
- A broad understanding of Cloud Computing and CRM
- Business Analysis and Business case/ROI construction