About this job

Salesforce Solution Specialist (m/f/d) at an established manufacturing company

KA Resources

Published

05.10.2026

Location

Innsbruck, Austria

Category

Job Type

Job Reference

31572

Workplace

Responsible for

Translation of technical requirements into suitable Salesforce solutions, their implementation and further development of the existing CRM landscape, coordination and presentation of solutions

Description

Salesforce Solution Specialist (m/f/d) / Greater Innsbruck area / Permanent full-time contract

Here, you won't be sitting in some isolated IT department receiving requirements. You'll be close to the processes, speaking directly with the specialist departments and getting a firsthand look at what's actually happening in the company, from sales and service to marketing and other related business areas.

As a Salesforce Solution Specialist (m/f/d), you're not a lone wolf, but rather part of a small, efficient Salesforce team. Communication is direct, doors are open, and exchanges are straightforward. A weekly team meeting ensures alignment, while otherwise, there's a high degree of autonomy rather than micromanagement. And if a question arises, the nearest coffee break is often quicker than the next video conference.

The role is diverse and exciting: you will analyze requirements, develop Salesforce solutions, manage integrations and automations, and guide projects from initial concept to implementation. You won't simply be expected to react to requirements; you'll be encouraged to identify areas for improvement and proactively address them.The role is diverse and exciting: you will analyze requirements, develop Salesforce solutions, manage integrations and automations, and guide projects from initial concept to implementation. You won't simply be expected to react to requirements; you'll be encouraged to identify areas for improvement and proactively address them.

The technology remains interesting for you as well: The Salesforce landscape is continuously evolving. Looking ahead, this also offers you the opportunity to work with Agentforce and explore new possibilities for AI-powered automation. The technological landscape remains interesting for you as well: The Salesforce environment is continuously evolving. Looking ahead, this also offers you the opportunity to work with Agentforce and explore new possibilities for AI-powered automation.

About our customer

Our client is an established manufacturing company where everyone knows each other and supports one another. The collaboration is personal, communication channels are short, and interactions are straightforward. Many employees have been with the company for years, and this is evident in their daily interactions.

Team spirit develops naturally: People know each other, support one another, and feel connected to the company. To ensure this continues in the long term, the company offers flexible working hours and various benefits that support daily work life and a healthy work-life balance.

The most important points in brief:

• Reference number: 31572
• Position: Salesforce Solution Specialist (w/m/d)
• Contract type: Permanent, full-time position
• Salary: from EUR 56,000, higher pay possible depending on your individual profile
• Working hours: Full-time, flexible working hours
• Mobile working: on a daily basis by arrangement
• Location: Greater Innsbruck area

Reasons to choose our client:

• Mobility services and options for reconciling family and career
• Good catering options during the workday
• Support with health and workplace design
• Company pension scheme and various employee benefits
• Targeted onboarding as well as further training and development opportunities

Your tasks:

• Gathering, analyzing and documenting business requirements in close collaboration with sales, marketing, IT, e-commerce and international teams.Gathering, analyzing and documenting business requirements in close collaboration with sales, marketing, IT, e-commerce and international teams.
• Translation of technical requirements into suitable Salesforce solutions, as well as their implementation and further development of the existing CRM landscape.Translation of technical requirements into suitable Salesforce solutions, their implementation, and further development of the existing CRM landscape .
• Development and optimization of automations as well as individual Salesforce solutions and integrations.Development and optimization of automations as well as individual Salesforce solutions and integrations.
• Analysis of existing processes and identification of optimization potential
• Independently addressing and advancing new topics as well as developing own solutions.
• Coordination and presentation of solutions to various stakeholders and at the international level
• Support for topics and projects from requirements gathering and concept development to implementation

Your profile:

• Completed studies in computer science, business informatics or a comparable qualification
• Several years of experience in the Salesforce Sales Cloud and Service Cloud environment
• Experience in gathering and analyzing requirements and developing practical technical solutions from them.
• Technical Salesforce expertise as well as experience with integrations, automations and the further development of CRM solutions.
• A solid understanding of CRM processes and their mapping in Salesforce
• Excellent communication and presentation skills, as well as enjoyment of interacting with different contacts and hierarchical levels.
• Ability to contribute own ideas, recognize potential and independently drive topics forward.
• Excellent German and English skills for working with international teams

FAQs

How is the Salesforce team structured?

You work in a small, well-established team. Collaboration is direct and straightforward. Short communication channels and open dialogue allow for quick discussion and collaborative progress on issues.

How much creative freedom does the position offer?

A great deal. They don't just take on existing requirements, but can contribute their own ideas, identify potential for optimization, and initiate new topics. Independent work is explicitly encouraged. There is no micromanagement.

What does the collaboration with other departments look like?

This position offers extensive contact with various departments and international partners. You will be closely involved in actual business processes and collaborate with departments such as Sales, Marketing, IT, and E-commerce. Presenting to large groups is also part of the role.

What is the application process like?

The process is deliberately streamlined: After an initial conversation with us, our client typically only conducts two rounds of interviews before a decision is made. This allows you to quickly gain an understanding of the position and the team, and to know where you stand just as quickly.