Salesforce Support Consultant at Gallagher

Bogota, Capital District, RAP (Especial) Central, Colombia -

Full Time

Start Date

Immediate

Expiry Date

04 Sep, 26

Salary

0.0

Posted On

06 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce Configuration, Sales Cloud, Service Cloud, Troubleshooting, Root Cause Analysis, Flows, Automations, User Access Management, Object Configuration, Analytical Skills, Problem Solving, Cross-functional Collaboration

Industry

Insurance

Description

Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way. Overview Are you passionate about solving complex problems and ensuring systems run smoothly? As a Salesforce Support Consultant, you’ll play a vital role in maintaining and improving Salesforce and its integrated systems. Your expertise will help ensure seamless operations, empowering teams to deliver exceptional results. How you'll make an impact Resolve escalated Salesforce issues, ensuring system stability and reliability. Diagnose and troubleshoot complex configurations, integrations, and automations. Collaborate with development teams to validate fixes and deploy solutions. Perform root cause analysis to prevent recurring issues and improve platform performance. Document solutions and contribute to a shared knowledge base for continuous learning. Recommend enhancements to optimize Salesforce functionality and user experience. About you Has 4+ years of experience as a Salesforce Consultant or Level 2 Support Analyst. Understands Salesforce configurations deeply, including Sales Cloud, Service Cloud, or similar platforms. Excels at troubleshooting flows, automations, user access, and object configurations. Brings strong analytical and problem-solving skills to every challenge. Thrives in enterprise support environments and enjoys collaborating with cross-functional teams. We value diverse perspectives and encourage candidates from all backgrounds to apply. If you’re eager to grow, make an impact, and work in an inclusive environment, we’d love to hear from you!

Responsibilities

The role involves resolving escalated Salesforce issues and troubleshooting complex configurations, integrations, and automations to ensure system stability. The consultant will also perform root cause analysis and document solutions to optimize platform performance and user experience.