Salesforce System Administrator at Peterson Cat
San Leandro, CA 94577, USA -
Full Time


Start Date

Immediate

Expiry Date

30 Oct, 25

Salary

135000.0

Posted On

30 Jul, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Computer Science, Tableau, System Administration

Industry

Information Technology/IT

Description

IT’S YOUR TIME, MAKE IT MATTER.

At Peterson, we partner with our customers to build the future. For over 85 years, our peoples’ work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson’s legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don’t just have a career, you have a purpose.
Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values.
You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It’s time to use your skills and passion to do work that matters!

SUMMARY

The Salesforce System Administrator plays a key role in developing, supporting, and enhancing Peterson’s Enterprise CRM System - Salesforce. This position will be responsible for establishing best practices in support of low code / semi-custom code environment, participating in build testing, and will serve as the in-house Salesforce expert (alongside third-party implementers) while also maintaining day-to-day configuration, support, maintenance, training, and improvements of the platform.

QUALIFICATIONS

Bachelor’s Degree from a fully accredited college in Computer Science or other closely related field and a minimum of five years of Salesforce Administrator experience; or an equivalent combination of education and work experience. Proficiency in Salesforce ecosystem, data imports and exports, APIs, and Tableau reporting. Preferred Experience with Salesforce Flow, Asset360, Azure DevOps, Microsoft M365, AppExchange, and work order management process understanding. Contact center software system administration preferred.

Responsibilities
  • Serve as primary system administrator for Salesforce environment. Understand solution designs and implement programmatic changes and configuration in Salesforce Sales, Service and Marketing.
  • Collaborate with technical and operational users to understand their business needs and develop software solutions on the Salesforce platform that will improve / enhance the system.
  • Prioritize and implement as appropriate while executing solutions via agile development methodologies.
  • Configure Salesforce including but not limited to: Workflow, Process Builder, Flow, assignment rules, approval processes, user management, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, integrations, dashboards, and reports.
  • Implement new Salesforce releases using established DevOps process and CI/CD pipelines. Provide relevant training and support including creation of technical specifications, designs, and testing documentation.
  • Review the system on an appropriate cadence to evaluate outdated processes, fields, and design elements.
  • Steward the maturation of our enterprise Salesforce instance as interest grows.
  • Actively pursue additional technical knowledge of Salesforce functionalities and apply learnings to new business needs or existing processes.
  • Define and enforce strategy for low code/best practice architecture
  • Ability to provide Salesforce end-user support and work with non-technical staff and constituents on technical topics.
  • Prepare materials including user guides, system workflows, application documentation, test scripts as needed and conduct end-user training sessions
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