Join Porsche Australia: Drive Your Dreams

At Porsche, we don't just craft sports cars - we cultivate careers.

For 75 years, our unwavering commitment to Innovation, Design and Performance has defined our legacy and captivated our community.

We pride ourselves on integrating cutting-edge technology into every vehicle, setting the benchmark for an unparalleled customer experience.

About the Role: CRM, Digital Experience & Data Specialist

Porsche Cars Australia is seeking an experienced and commercially astute CRM, Digital Experience & Data Specialist to strengthening data-led customer engagement, CRM capability and Porsche's customer experience across digital and retail touchpoints.

Reporting to the CRM & Customer Insights Manager, this role delivers reporting, analysis, journey insights and digital experience initiatives that improve customer relevance, reduce friction and support practical dealer execution. Working closely with both international and local stakeholders, including the Porsche Dealer Network the successful candidate will optimise digital products, data quality, CRM processes and platform capabilities for the Australian market.

Key Responsibilities

• Support the Digital Customer Experience strategy for Australia across customer-facing platforms, retail touchpoints and channels, recognising the shared role of PCA and Porsche Centres in delivering a premium customer experience
• Align digital customer experience initiatives with CRM strategy, customer engagement priorities, dealer requirements and insight-led decision-making
• Identify, coordinate and deliver digital experience initiatives based on customer, dealer and business needs, ensuring cross-functional alignment
• Monitor customer feedback, dealer input, user behaviour, industry trends and competitor activity to identify journey improvement opportunities
• Enhance digital brand interactions, national CRM activity and Porsche Centre processes, especially across online and physical retail touchpoints
• Collaborate with internal departments, Porsche Centres, Porsche AG and external partners to optimise digital products, services and platform capabilities for the Australian market
• Create, maintain and monitor end-to-end customer journey maps across online, offline, brand and Porsche Centre touchpoints
• Support regular customer lead, digital engagement and CRM performance reporting, including weekly and monthly KPI preparation
• Support CRM-related data governance and data quality activities by identifying issues, coordinating resolution with relevant stakeholders and helping maintain accurate customer and platform data
• Provide support to the CRM & Customer Insights Manager and broader business teams with ad-hoc analysis, reporting and project-related tasks

What You Offer

• Tertiary qualified in marketing or similar and a minimum of 5 years demonstrated experience working in a digital or project management role
• Passion for CRM, digital platforms, data-driven analytics and new technologies
• Customer journey mapping experience, including Miro boards
• eCommerce platform understanding; Shopify experience preferred
• Salesforce Marketing Cloud knowledge beneficial
• Proven stakeholder management experience
• Excellent interpersonal and communication skills
• Ability to work both independently and as part of a team
• Strong organisational skills with the ability to manage multiple priorities & projects
• Understanding of sales and dealership processes in the automotive industry is an asset 
• Entrepreneurial mindset with the ability to take initiative and influence outcomes

What We Offer

• Competitive annual base salary
• Subsidised private health insurance
• Annual performance incentive bonuses
• Access to subsidised vehicle leasing scheme
• New vehicle and Group Brand discounts
• Flexible work arrangements
• Salary packaging opportunities
• Paid Parental Leave benefits
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Salesforce Test Analyst

Date: 10 Sept 2026

Location: Melbourne, VIC, AU, 3000

Company: VicGov People Careers

About us

The Essential Services Commission is Victoria’s independent economic regulator of essential services supplied by a range of industries. The commission’s functions include:

• making regulatory decisions with respect to prescribed industries (including price determinations, licensing, customer protection and access disputes).
• undertaking reviews and providing advice to Ministers on a range of economic and regulatory matters.
• administering the Victorian Energy Upgrades program.

About the role

The Salesforce Test Analyst provides senior testing expertise for the Victorian Energy Upgrades (VEU) Registry, a Salesforce platform that supports the delivery of the VEU program. The role helps deliver reliable enhancements and releases by embedding quality across the software development lifecycle.

In this role, you will lead end-to-end testing across functional, regression, integration and user acceptance testing. You will develop reusable test assets, expand test automation and validate APIs and data flows between Salesforce and connected platforms.

This role provides the opportunity to shape testing standards, improve quality practices and support faster, lower-risk deployments. You will work closely with the Product Owner, Business Analysts, Developers and business stakeholders, while sharing your expertise and building testing capability across the team. Experience with Salesforce is required, while experience with MuleSoft, Copado CRT Automation, Postman and CI/CD pipelines would be highly regarded.

This is a fixed term position. The work location for this position is 570 Bourke Street, Melbourne with hybrid work arrangements available.

Key accountabilities

• Lead the test approach for VEU Registry enhancements and releases, including test planning, execution and release-readiness reporting.
• Deliver functional, regression and integration testing and support business stakeholders through user acceptance testing.
• Develop reusable test assets and scalable automation to improve test coverage, efficiency and repeatability.
• Validate APIs, integrations, permissions and data flows across Salesforce and connected platforms.
• Improve testing standards and quality practices, manage defects and share testing expertise across the development team.
• Please refer to the attached position description for the principal functions and key selection criteria.

How to apply

Click the ‘apply now’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.

All applications should include:

• a resume; and
• a cover letter addressing the key selection criteria, highlighting your skills and relevant experience in relation to the role.

For further information about the role, please contact David Grilli, Salesforce Product Owner at David.Grilli@esc.vic.gov.au.

Our commitment to fostering a diverse, inclusive and flexible workplace

Be part of a highly respected and professional organisation that allows you to apply your knowledge while supporting flexible working arrangements that allow you to balance work and life. You’ll be working in a dynamic and collaborative environment with opportunities for professional growth. 

We are Equal Employment Opportunity employer with inclusive leaders committed to driving a workplace culture that prioritises equity, safety, respect, and flexibility for all staff. We uphold the principles of Aboriginal self-determination in caring for our community.

We welcome applicants from a diverse range of backgrounds, including Aboriginal and/or Torres Strait Islander peoples, people of any age, gender identity, parental/carer status, ability, religion, or cultural backgrounds.

If you require any adjustments to equitably participate in the recruitment process, or need an alternative format to any of the application material, please contact people.culture@esc.vic.gov.au for support.

Other relevant information

Applicants must have corresponding work rights for the advertised employment period to be appointed to this role. Ongoing positions are only available to Australian/New Zealand citizens or Australian Permanent Residents. 

• Preferred applicants are required to undergo mandatory pre-employment screening, which includes a national criminal history check, right to work verification, qualification checks, statutory declaration disclosing any previous misconduct investigations and declaration of private interests.