Salesforce Test Analyst at Johnson Controls

Bangalore, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

0.0

Posted On

07 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce Testing, Manual Testing, Automated Testing, Agile Environment, Test Case Design, Test Data Management, Selenium, Worksoft, BrowserStack, LambdaTest, Integration Testing, Defect Tracking, Performance Testing, API Testing, Sales Cloud, Service Cloud

Industry

Industrial Machinery Manufacturing

Description

Salesforce Test Analyst Overview: Johnson Controls is seeking a talented and motivated Salesforce Test Analyst to join our growing team. This individual will play a key role in ensuring the quality and performance of our Salesforce applications, focusing on both manual and automated testing processes. The role involves collaboration with both onshore and offshore teams in an Agile environment, working closely with Product Managers, Product Owners, developers, and other stakeholders to design, execute, and maintain test cases for Salesforce solutions. Responsibilities: Develop detailed test plans, test cases, and test scripts based on functional requirements, business use cases, and user stories. Create and maintain test data for both functional and integration testing. Collaborate with product management and technical teams to identify testing needs and scenarios. Execute manual testing of Salesforce applications, including UI, functional, and regression testing. Design, develop, and execute automated test scripts using Salesforce testing tools such as Selenium, Worksoft, BrowserStack, LambdaTest. Perform integration testing to ensure smooth communication between Salesforce and third-party systems (e.g., ERP, payment gateways). Identify, document, and track defects in tools like Azure Boards or Jira, ensuring timely resolution. Re-test fixed defects and verify that solutions meet acceptance criteria. Conduct performance testing to validate the scalability of Salesforce applications using tools like JMeter or LoadRunner. Perform API testing to verify integrations with external systems using tools like Postman or SoapUI. Participate in Agile sprint cycles to ensure timely delivery of high-quality Salesforce solutions. Contribute to the improvement of testing processes and best practices within the team. Provide regular test status reports and defect metrics to management. Qualifications: 3-5 years of experience testing all phases of QA efforts for medium to large enterprise Salesforce implementation projects, specifically in Sales Cloud, Service Cloud, and Experience Cloud. Experience with manual testing of Salesforce projects using Agile Scrum methodology. Familiarity with testing, including validation of screens and user interfaces in Sales Cloud and Commerce Cloud environments. Effective communication skills to share testing knowledge and strategies in a collaborative atmosphere, leading and influencing positive quality results among testing teams. Proven experience in planning, preparing, and executing functional, integration, and user acceptance testing, including end-to-end test scenarios across multiple systems and batch processes. Demonstrated experience as an IT Quality Assurance professional for small to large projects. Experience in developing test strategies and managing all aspects of software testing and defect management. Proficiency in risk-based testing approaches to determine testing scope. Ability to work effectively in a collaborative, team-oriented environment. Experience with Salesforce (Sales Cloud, Service Cloud, Experience Cloud) is a must; Commerce Cloud experience is a plus. Experience in automation and device simulation tools such as Selenium, Worksoft, BrowserStack, LambdaTest. Experience with performance testing tools (e.g., JMeter, LoadRunner) is a plus. Excellent verbal and written communication skills, with the ability to interact with technical and non-technical stakeholders. Salesforce certifications (e.g., Administrator, Platform App Builder) are highly preferred. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

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Responsibilities

The analyst will develop detailed test plans, cases, and scripts, create test data, and execute manual testing for Salesforce applications, including UI, functional, and regression testing. Responsibilities also include designing, developing, and executing automated test scripts using various tools and performing integration and performance testing.