Role Purpose:As a Senior Test Analyst, you will be responsible for ensuring the quality and reliability of our Salesforce solutions. You’ll work within a close-knit team for our government clients, partnering closely with them to operate as a unified delivery team focused on achieving meaningful business outcomes. Experience working with Government organisations that use test automation tools such as Selenium and JAVA are preferred. We offer a clear and supportive promotion pathway for those looking to advance their careers. Our culture is built on collaboration, care, and recognition—valuing both talent and effort.

• Key Responsibilities:Develop and execute comprehensive test plans, test cases, and test scripts for Salesforce implementations.
• Perform functional, regression, integration, and performance testing to ensure the quality of Salesforce solutions.
• Collaborate with developers, product managers, and other QA team members to understand requirements, identify test scenarios, and troubleshoot issues.
• Identify, document, and track defects, ensuring they are resolved in a timely manner.
• Participate in design and code reviews to provide feedback from a QA perspective.
• Utilise automated testing tools and frameworks to enhance testing efficiency and coverage.
• Ensure compliance with industry standards, best practices, and regulatory requirements.
• Continuously improve testing processes, methodologies, and tools to enhance overall product quality.
• Provide mentorship and guidance to junior QA team members.

• Qualifications:Minimum of 5 years of experience as a Salesforce Quality Engineer or CRM Quality Engineer
• Strong experience with Salesforce or similar CRM systems like Siebel CRM.
• Proficiency in developing and executing test plans, test cases, and test scripts.
• Experience with automated testing tools and frameworks (e.g., Selenium, QTP, JAVA, TestComplete).
• Solid understanding of software development lifecycle (SDLC) and QA methodologies.
• Excellent analytical, problem-solving, and debugging skills.
• Experience working with OmniStudio
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.
• Salesforce certification(s) (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder) is a plus.