JELD-WEN is currently seeking a Salesforce Training Manager - German speaking (m/f/d) - remote to join our growing team.
The role is remote and can be based anywhere in Germany/Austria/UK. Hybrid working can be accommodated dependent on candidates’ location. Fixed term contract 12 + months
Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out?
Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a Salesforce Training Manager on a 12-month fixed term contract basis initially.
The successful candidate must be fluent in English and German but can be based anywhere in Europe. This is a remote role, but with travel to sites across Europe required (UK, Germany and France predominantly). Working within a growing cross functional team you will have the opportunity to be hands on with the latest Salesforce products.
Reporting to the Sales Operations Manager, you will be instrumental in creating, managing, and delivering the training programme for the EU customer service transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ.
This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e-learning courses, guides & tipsheets, tutorials, videos etc.) to support with the delivery of training to the sales and customer service teams.
You will deliver both onsite & online training across the Sales & Customer Service functions predominantly in the UK and Germany, and France towards the end of the contract, in line with the transformation timelines and business requirements. You will also develop a Training Centre of Excellence leveraging our Learning Point platform to ensure all training content is consolidated in one central location and easy to access.
We offer this role on a 12-month fixed term contract basis initially, working remotely.

WHY JOIN US.

“We are passionate about doors and are one of the world’s largest manufacturers in this field. If you want to join us, we provide an international environment, a high level of flexibility, great potential for personal development and the opportunity to work with strong brands”.
We act with integrity, invest in people, inspire through innovation, deliver on our promises, and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

Please refer the Job description for details