Salesforce Transformation Architect, Incentive Compensation Management (ICM at NeuraFlash
Remote, British Columbia, Canada -
Full Time


Start Date

Immediate

Expiry Date

11 Jun, 25

Salary

0.0

Posted On

12 Mar, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership Skills, Compensation Structures, Icm, Enterprise, Business Operations, Lightning, Business Acumen, Leadership, Presentation Skills, Developers, Salesforce

Industry

Information Technology/IT

Description

WHY NEURAFLASH:

At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.
We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.
Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you’re developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash is the place for you.
We are seeking a talented and experienced Salesforce Transformation Architect with a focus on Incentive Compensation Management (ICM) to join our team. This role is critical in helping drive business transformation by leveraging ICM technologies to optimize incentive compensation processes, align sales and compensation teams, and create scalable solutions that deliver measurable results.

POSITION OVERVIEW:

As a Transformation Architect, you will be responsible for leading the design, implementation, and optimization of Incentive Compensation Management solutions for incentive compensation management. You will collaborate closely with business stakeholders, product owners, and technical teams to understand business requirements and develop tailored solutions that improve operational efficiency, drive business growth, and optimize sales performance.
You will also serve as a thought leader in the areas of incentive compensation management, platform configuration and enablement, driving best practices, ensuring platform scalability, and ensuring seamless integration with other enterprise systems. You will take the lead on both strategic and technical aspects of ICM platform implementations and work across multiple projects to deliver high-impact results.

QUALIFICATIONS:

  • Experience
  • 4+ years of experience working with Salesforce, with at least 3 years focused on Incentive Compensation Management (ICM)
  • 2+ years of experience with incentive plan design
  • Solid understanding of accounting operations with specialization in payroll expense and management
  • Solid understanding of common payroll regulatory compliance standards
  • Experience in designing, implementing, and optimizing ICM or Salesforce solutions
  • Proven track record of leading successful large scale transformation projects, especially in enterprise
  • Expertise in integrating Salesforce with third-party incentive compensation platforms is a strong plus
  • Experience in financial and commission reporting, as well as optimizing compensation structures to ensure accuracy and fairness
  • Technical Skills
  • Strong hands-on experience with Salesforce configuration (objects, workflows, process builder, Lightning, etc.)
  • Proficiency in Salesforce reporting and dashboard development, with an understanding of sales performance analytics
  • Experience with integration tools like MuleSoft, Informatica, or REST/SOAP APIs
  • Leadership & Communication
  • Exceptional communication and presentation skills, with the ability to effectively communicate technical concepts to non-technical stakeholders
  • Strong leadership skills, with a proven ability to mentor and guide cross-functional teams, including business analysts, developers, and consultants
  • Business Acumen
  • Deep understanding of compensation structures, incentive plans, and sales performance management processes
  • Experience with aligning Salesforce solutions with sales and business operations to drive measurable performance improvements
Responsibilities
  • SOLUTION DESIGN AND ARCHITECTUREDesign end-to-end Salesforce solutions with a focus on Incentive Compensation Management (ICM). Lead the creation of solution architecture blueprints, including integrations, customizations, and configurations
  • INCENTIVE COMPENSATION OPTIMIZATIONAnalyze current incentive compensation processes, identify pain points, and provide recommendations for automating and improving processes using Salesforce’s native and third-party tools. Implement solutions that align with business goals, ensuring transparency and accuracy in compensation models
  • STAKEHOLDER MANAGEMENTCollaborate with senior leaders, sales operations, finance, and HR teams to define requirements, build roadmaps, and set clear expectations. Act as the main point of contact for business and technical teams to ensure effective communication and alignment
  • IMPLEMENTATION LEADERSHIPLead the implementation of Salesforce solutions for incentive compensation, ensuring timely and within-budget delivery of projects. Provide strategic direction and oversee the technical design, testing, deployment, and post-implementation support phases
  • CUSTOMIZATION AND INTEGRATIONLeverage Salesforce tools such as Salesforce CPQ, Sales Cloud, SPIFF and third-party ICM applications (e.g., Xactly, Varicent) to configure and integrate compensation management systems. Oversee data migration and integrate Salesforce with other enterprise systems (e.g., ERP, HRIS)
  • CONTINUOUS IMPROVEMENTEvaluate and recommend new features, tools, and processes to improve the efficiency of Salesforce-based incentive compensation management. Stay up to date with the latest Salesforce product updates and industry trends
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