JOB SUMMARY

We are seeking a friendly and professional Salon Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role involves managing the front desk, scheduling appointments, and assisting with various salon services. A background in barbering or beauty services is advantageous, as well as strong communication skills to effectively engage with clients.

EXPERIENCE

• Previous experience in a front desk or customer service role is essential, preferably within a salon or beauty environment.
• Familiarity with store management practices is beneficial for maintaining an efficient workflow.
• Strong communication skills are required to interact effectively with clients and team members.
• A proactive attitude towards upselling services and products will be advantageous in this role. Join us in creating a welcoming environment where clients feel valued and pampered!
  Job Type: Part-time
  Pay: From £12.21 per hour
  Expected hours: 25 per week

Benefits:

• Employee discount
• Store discount

Application question(s):

• Can you work every Tuesday, Wednesday and Thursday?

Work Location: In perso

• Greet clients warmly upon arrival and provide an exceptional first impression of the salon.
• Manage appointment bookings and maintain an organised schedule for stylists and beauticians.
• Handle client inquiries and provide information about salon services, including beauty treatments we offer
• Assist in upselling products and services to enhance client experience and satisfaction.
• Maintain cleanliness and organisation of the front desk area, ensuring all materials are stocked and accessible.
• Support stylists by coordinating client flow and assisting with any necessary tasks during busy periods.
• Address any client concerns or feedback promptly to ensure a positive salon experience.