Salon Coordinator - Client Services at Osgood Oneil Salon

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

0.0

Posted On

09 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Multitasking, Guest Relations, Scheduling, Point of Sale Software, Product Knowledge, Operational Support, Teamwork

Industry

Personal Care Product Manufacturing

Description

Salon Coordinator – Osgood O’Neil Salon Are you a master of first impressions with a passion for the beauty industry? Must have high-end luxury customer service experience. If you can pair a genuine smile with the ability to multitask in a fast-paced, luxury environment, you may be the perfect fit for Osgood O’Neil Salon. We are looking for a reliable, high-energy individual to join our front-of-house team and serve as the heartbeat of our salon operations. The Role As a Salon Coordinator, you are more than a receptionist—you are a brand ambassador. You will manage the guest experience from start to finish, ensuring every client feels welcomed, informed, and pampered. Key Responsibilities: Guest Relations: Greet every guest with warmth and professionalism; manage check-in/check-out seamlessly. Expert Guidance: Educate guests on our premium product lines, including Davines and Oribe. Strategic Scheduling: Handle high-volume calls with courtesy, managing complex calendars and prioritizing "pre-booking" to support our stylists' growth. Operational Excellence: Utilize Point of Sale (POS) software for transactions, maintain a balanced cash drawer, and ensure daily reports are 100% accurate. Salon Support: Maintain a pristine, organized facility and assist floor staff and management with daily operational needs. What Success Looks Like Happy Guests: Clients leave feeling satisfied, well-educated on products, and excited for their next visit. Team Reliability: You are the "go-to" person your team can count on during the busiest hours. Pristine Environment: Your workspace and the retail gallery remain in "photoshoot-ready" condition. Position Requirements Experience: Previous customer service experience is a must. Availability: Full-time (40 hours/week). Must be available for evening and weekend shifts (including shifts past 7:00 PM and 8:00 PM). Physicality: Ability to stand for long periods and navigate stairs comfortably. Tech-Savvy: Comfortable learning and using salon booking and POS software. Compensation: Starting hourly rate is negotiable based on your level of experience. What We Offer We value our employees and provide a robust benefits package for full-time staff: Health & Wellness: Medical, Dental, and Vision insurance. Security: 401K plans and Employer-Sponsored Life Insurance. Work-Life Balance: Paid Time Off (PTO). Perks: Generous discounts on world-class products and salon services.

Responsibilities

As a Salon Coordinator, you will manage the guest experience from start to finish, ensuring every client feels welcomed and pampered. You will also handle scheduling, guest relations, and operational tasks to support the salon's success.