As a store manager, your responsibilities will include, but are not limited to:
· Managing team rosters, vacations, and appointment schedules.
· Managing store inventory to ensure sufficient retail and professional product stock.
· Managing any store maintenance-related issues on a proactive and timely basis
· Maintaining and updating all government-related documentation
· Ensuring SOPs are always followed.
· Managing client relationships and ensuring the client journey is strictly followed by all team members Team Management
· Resolving any client complaints to ensure client satisfaction.
· Ensuring daily financials are up-to-date and accurate.
· Stepping into front-of-house operations as and when required
· Onboarding new team members as per the onboarding plan and SOP
· Conducting monthly 1-1 with each team member
· Monitoring treatment quality and providing action and training plans as and when required.
· Working on achieving store financial targets
· Conducting daily drives with all team members where daily targets are communicated to the team.
· Reviewing daily summaries from team members
· Reviewing weekly in-store sales reports and developing an action plan accordingly
· Upselling treatments in-house
· Upselling retail and packages
Job Type: Full-tim

Please refer the Job description for details