JOB OVERVIEW

We are seeking a friendly and organized Salon Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

REQUIREMENTS

• Excellent communication skills in English; bilingual or multilingual capabilities are a plus.
• Previous experience in customer service or retail sales preferred, with a focus on technology sales being advantageous.
• Proficient in cash handling and cashiering duties, demonstrating strong basic math skills.
• Strong organizational skills with the ability to manage time effectively in a busy environment. .
• Ability to demonstrate product knowledge through effective demos and upselling strategies.
• A positive attitude, professional demeanor, and exceptional phone etiquette are essential for success in this role. Join us as a Salon Receptionist where your skills will contribute to creating a memorable experience for our clients while supporting the overall success of our salon team!
  Job Types: Full-time, Part-time
  Pay: $18.00-$19.00 per hour
  Expected hours: 20 – 40 per week

Benefits:

• Designated paid holidays
• Store discount

Work Location: In perso

• Greet clients warmly and assist them with check-in and check-out processes.
• Manage appointment scheduling through our booking system, ensuring optimal use of salon resources.
• Handle incoming phone calls with professionalism, providing information about services and products.
• Process transactions accurately using POS systems, including cash handling and basic math skills.
• Assist with merchandising salon products, promoting sales through effective upselling techniques.
• Conduct product demonstrations and provide technical sales support for clients interested in retail items.
• Maintain an organized reception area, ensuring it is clean and inviting at all times.
• Collaborate with salon staff to ensure smooth operations and enhance customer satisfaction.