Samaritan House Coordinator at The Salvation Army

Geelong, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Coordination, Volunteer Onboarding, Rostering, Tenancy Administration, Stakeholder Liaison, Property Management, Data Entry, Case Notes, Communication, Relationship Building, Collaboration, Prioritization, Planning, Adaptability, Social Work, Community Services

Industry

Non-profit Organizations

Description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and support to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services. Samaritan House Geelong (SHG) plays a vital role within this network, providing essential services and collaborative support to some of the community’s most vulnerable individuals. About the role As the Samaritan House Coordinator, you will oversee the day-to-day operations of a vital homelessness support facility providing leadership in service coordination, volunteer onboarding and rostering, tenancy related administration, and liaison with internal and external stakeholders. Reporting to the Support Services Team Leader, this is a Permanent Full Time onsite role based in Geelong, Victoria. How you will make an impact Ensure a safe, welcoming and well-maintained environment for guests, staff and volunteers. Liaise with board members and maintenance contractors to manage repairs and upkeep of the site. Maintain accurate tenancy and property data across relevant systems, including inspections, rent reviews and VCAT representation. Onboard and roster volunteers across Samaritan House Geelong and TSA Homelessness Barwon systems. Complete case notes, internal forms, SAMIS data entry and administrative tasks within required timeframes. Represent SHG professionally in service networks, phone enquiries, and organisational partnerships. What you will bring A qualification in Social Work or other relevant tertiary studies or extensive experience in homelessness or community services. Experience and resilience in supporting clients with complex needs and challenging behaviours. Strong communication and relationship building skills, with the ability to collaborate across diverse teams and partner agencies. Demonstrated capacity to work respectfully with people of varied cultures, backgrounds, values and beliefs. Ability to prioritise, plan and adjust to changing service needs. Victoria Working with Children Check, and Drivers Licence. What we offer The Salvos offer eligible employees a meaningful and balanced range of benefits, including: Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Access to EAP and health & wellness initiatives incl Fitness Passport Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days) Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. How to apply If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the role requirements. Together, we can build a brighter future. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

The Coordinator will oversee daily operations of the homelessness support facility, focusing on service coordination, volunteer management, and tenancy administration. Key duties include ensuring a safe environment, managing repairs, maintaining accurate tenancy data, and representing the facility professionally in service networks.