Sample Receipt Officer at ALS Environmental
Sydney, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Organisation, Attention To Detail, Communication, Customer Focus, Computer Skills, MS Office Suite, Time Management, Record Keeping, Sample Handling, Logistics, Safety Awareness, Data Entry, Client Liaison, Problem Solving, Information Retention, Batch Allocation

Industry

International Trade and Development

Description
At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. About the Role The ALS Environmental Division in Smithfield are seeking a highly organised Sample Receipt Officer to be the first point of contact in our busy lab. In this role, you’ll be responsible for receiving, sorting, and registering samples, liaising with clients, and ensuring smooth sample distribution. You’ll also handle phone and email inquiries while maintaining accurate records. Ideal candidates have strong attention to detail, great communication skills, and a customer-focused mindset. TAFE or university qualifications are a plus but not essential. This role is a permanent morning and/or afternoon shift position; shift times are from 9am-5:15pm and/or 2pm-10:15pm Monday to Friday. The Day-to-Day Allocating batch numbers to samples. Ensuring Senior Chemists and Section Team Leaders are aware of urgent samples or anomalous occurrences. Organising dispatch and receipt of freight (bottle orders and samples); Communicating with other ALS laboratories regarding ambiguities in sample paperwork or the condition of the samples received. Preparing sample receipt advice forms. Dispatching subcontracted samples and returning samples where requested by the customer. Updating all relevant paperwork including the customer fax or email - back COC for customer specified changes after informing Senior Chemists. Photocopying the original COC and all relevant information as soon as possible for appropriate distribution. Preparing samples; including sub-sampling, compositing as directed by customer or Customer Service. Placing samples in the cool room in the appropriate order after they have been logged. Maintaining sample fridge and other sample store areas. Organise timely sample storage and disposal of samples. Composing sample numbers and flow figures. Maintaining records of eskies dispatched and received. Ensure any special customer / project requirements are met. Other duties as requested relating to this position. The Essentials: A genuine interest in the Science industry TAFE or university qualifications desirable but not essential. Positive and responsive with a customer focus to deliver professional and quality service. Superior attention to detail and a commitment to high quality work Strong computer skills including MS Office suite Ability to process multiple concurrent requests efficiently and accurately An understanding of laboratory safety and chemical hazards would be beneficial but not critical Excellent communication, organisational and time management skills Ability to learn and retain high levels of information Working at ALS The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities. Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa. How to apply Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role. ALS is a global leader in testing, providing comprehensive testing solutions to clients in a wide range of industries around the world. Using advanced technologies and innovative methods, we help our clients leverage data-driven insights for a safer and healthier world. Our people are the heart of our business, driving testing solutions and innovations to solve complex challenges and create lasting value for our clients. But most importantly, our people care – for each other and for the work we do. With over 20,000 team members across 70 countries, you’ll be part of a global network. Learn more about what makes our workplace great here. Didn’t see the right job for you today? We'd still love to hear from you. With a team of more than 20,000 employees across 70 countries, it takes all kinds of skills and expertise to make a company like ours thrive – and not all of them are in labs! We’re all about people – so show us who you are and why you're passionate about working with us by submitting your resume, and we’ll keep it on file for future opportunities. Want to know more? Check out our careers page to find out about the benefits of joining our team, and don’t forget to follow us on LinkedIn for the latest updates!
Responsibilities
The Sample Receipt Officer will serve as the initial contact point in the laboratory, responsible for receiving, sorting, registering, and ensuring the smooth distribution of samples. This includes managing client liaison, handling inquiries, allocating batch numbers, and maintaining accurate documentation for all incoming and outgoing freight.
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