Sample Reception Technician - Testing Laboratory at Eurofins

Northampton, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organisational Skills, Attention To Detail, Laboratory Experience, Communication Skills, Data Management, Microsoft Office, Customer Service, Technical Queries, Sample Processing, Standard Operating Procedures, Multi-tasking, Self-motivated, Positive Attitude, Deadline Management, Email Management, Documentation

Industry

Medical and Diagnostic Laboratories

Description

Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. Eurofins|BLC is a small but growing business specialising in testing and consulting and operates within the Eurofins Softlines and Leather division. Established for over 100 years specialising in leather, consumer and chemicals we have the technical pedigree and experience to provide targeted, testing and consulting solutions up and down the supply chain. In 2024, Eurofins generated total revenues of EUR 6,515 billion, and has been the best performing stocks in Europe over the past 20 years. Job Description The Role: Booking specialist that co-ordinates the receipt and unpacking of samples ready for testing, whilst ensuring that all the information is accurately recorded onto a Laboratory Information Management System (LIMS). Liaise with customers when necessary to support on technical queries in relation to the registration of samples. Sending completed testing reports and any additional support in the customer services team. Main Duties: Booking-in of testing samples ensuring the accuracy of information on our database including uploading of images. Acknowledging receipt of samples to our clients and providing them with an estimated delivery of the testing report. Organising and processing of samples that need to be sub-contracted to other test houses. Daily sending of completed testing reports to clients and the updating of web portals. Logging all non-conformance requests from clients and raising any technical queries in relation to specifications with our commercial team. Creating, updating and maintaining our standard operating procedures for the booking-in of samples for our Laboratory Information Database. Day-to-day management of the department emails which includes general internal queries. Making amendments to documentation and the database following a technical review of testing requirements. Creating customer contact details and distribution lists within our Customer Relationship Management (CRM) System. Performing any other reasonable duties to to support the department and wider team during busy periods, this may include the returning of samples and sample preparation. Qualifications What We Are Looking For: Ideally, degree educated in a scientific discipline Be able to demonstrate good organisational skills, with rigorous attention to detail, and the ability to work to deadlines and competing demands. Previous experience working in a laboratory environment in a similar role is desirable. Demonstrates a self-motivated, positive “can do” attitude, and ability to work to tight deadlines and competing demands in a busy commercial environment. Demonstrate initiative and ability to multi-task and plan work effectively and work on their own when required. Must have the ability to communicate effectively, both verbally and in written form. Computer literate and confident using Microsoft Office and ideally have experience with data management systems such as CRMs. A flexible approach to working additional hours when required. Additional Information Benefits: Competitive Salary, Life Assurance 4 x salary, Private Medical Insurance, Healthcash Care Plan, Income Protection, Group Pension Scheme (match contribution of up to 5 %), Option to buy up to 5 days holiday a year, Perkbox (access to discounts), Employee Assistance Programme – 24/7 confidential support, World-wide career opportunities.

Responsibilities

The role involves coordinating the receipt and unpacking of samples for testing and ensuring accurate information is recorded in the Laboratory Information Management System (LIMS). It also includes liaising with customers on technical queries and managing the sending of completed testing reports.