DO YOU HAVE A PASSION FOR TECH AND CREATING UNFORGETTABLE EXPERIENCES?

Samsung and OSL have teamed up to operate the Samsung Experience Stores across Canada. Samsung is a global leader in technology, and its stores are designed to help customers see the endless benefits of a smart, connected, sustainable lifestyle.

A DAY IN THE LIFE OF A SAMSUNG EXPERIENCE HOST:

• The Customer Experience Host is the first introduction to our store experience. They set the tone for the exceptional customer service SES is known for.
• You will welcome customers into the store, and promptly connect them to the right person to deliver an exceptional service or support experience.
• Represent Samsung as a brand ambassador by maintaining advanced knowledge of all Samsung products and services.
• Demonstrate excellence in customer service and ability to build relationships by uncovering customer needs through skilled probing, empathy, and business savvy.
• Create an unparalleled customer journey by utilizing our store design to create the right touchpoint for a customer based on their need.
• Assist in regular maintenance of the store.
• Proactively manage the queue of customers waiting for help, ensuring all customers are being helped in a timely manner.
• Demonstrate personal interest in customer care and encouraging brand loyalty and excited clients.

IF THIS SOUNDS LIKE YOU AND YOU’RE EXCITED TO BE A MEMBER OF OUR TEAM, PLEASE APPLY NOW.

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply

Please refer the Job description for details