JOB DESCRIPTION:

• Responsible for meeting and exceeding all sales and operational KPIs
• Gathers and communicates market intelligence and insights to corporate partners.
• Analyzes reports and identifies opportunities to increase revenue and market share within an assigned market.
• Leverages relationships with retail sales associates/managers to ensure best-in-class merchandising at retail.
• Develop a deep understanding of Samsung’s entire Home Entertainment, Digital Appliance, and Mobile Experience product line, including features, benefits, and competitive differentiators
• Lead a team of Samsung Experience Consultants in partnership with the 3PL management team
• Facilitates one-on-one and group training sessions with retail sales associates/managers on Samsung products and services
• Schedules and conducts in-store consumer engagement events driving brand awareness and sell-out activities.
• Trains Territory Managers and Experience Consultants on Samsung sales framework and validates execution.
• Models expected execution of Samsung sales framework by selling directly to consumers.
• Executes national go-to-market strategy for all product launches.

PRESENTATION SKILLS

• Effectively facilitates presentations in a variety of formal settings: one-on-one, small, and large groups, with internal and external audiences. Commands attention and can manage group process during the presentation.
• Drive brand excellence through lifting, carrying, and moving items like boxes, equipment, and furniture as needed. May need to push and pull objects such as carts and lifts.

QUALIFICATIONS:

• Bachelor’s Degree in Business Administration, Marketing, or a related field preferred; minimum 2 years of higher education required
• Minimum of 5 years of sales experience, ideally within a retail or consumer goods environment
• Strong understanding of retail dynamics and consumer behavior within a specified territory
• Excellent relationship-building, communication, and negotiation skills
• Proficient in analyzing sales data and market trends to inform strategic decisions
• Ability to work independently, manage multiple priorities, and travel extensively within the territory
• Must have and maintain reliable transportation and state-required minimum liability automobile insurance coverage
• Proficient in CRM software and Microsoft Office Suite
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness

• Regularly conducts store visits to encourage, train, and motivate Retail sales associates and Samsung Experience Consultants.
• Recruits, hires, develops, and retains Samsung Experience Consultants in partnership with the 3PL management team.
• Trains, supervises and provides guidance to Samsung Experience Consultants.
• Conducts quarterly skills assessment on Samsung Experience Consultant within the market.
• Develop action plans to capitalize on individual strengths and address any skill gaps driving succession plans.
• Partners with Third Party Labor HR team and District Manager to address any performance management-related concerns related to Third Party labor force.
• Validates schedules Samsung Experience Consultants which align with business needs and labor budget.