Sanction Services Operations Program Management Lead Senior Vice President at Citi

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Process Reengineering, Stakeholder Engagement, Data Analysis, Project Management, Governance Framework, Collaboration, Leadership, Change Management, Risk Management, Product Management, Transformation Initiatives, Decision Making, Problem Solving, Communication, Time Management

Industry

Financial Services

Description

The Operations Program Manager enables the Core Operations Team to reengineer their processes and adapt to the changes that build efficiency, implement controls and / or shift towards the target operating model. Your key responsibility will be to drive transformation programs from initiation to close, making sure the initiatives are delivered efficiently, and change is embedded within operations organisation smoothly and the stated business goals are achieved. As an Operations Program Manager you will: Partner with stakeholders to describe the problem / issue that we want to solve Identify data to collect and measure and map out how current process works Map how the future process would work and finalize how to implement the solutions Manage multiple transformation program/projects including reporting end-to-end milestones, productivity, risks and issues. Establish a Governance Framework to monitor Implementation of solutions Collaborate with Product Managers to create Epics with defined value, benefit and acceptance criteria and prioritize. Lead Operations Readiness delivery ensuring that all requirements are met for the Core Operations team to go live with the new product, process or application. Prepare senior management reporting and discussion materials to provide transparency and drive timely decision making Monitor project progress and set deadlines. Maintain the project cadence. Create an accurate timeline of project execution, ensure dependencies are understood and resolved, and tasks are completed as agreed. Specific experience on delivering Sanctions Operations process transformation initiatives Strong leadership and decision-making abilities Significant experience in business change delivery Ability and willingness to adapt to a fast-moving change environment Resilient and results oriented, with the ability to influence positive outcomes and deliver best class governance and controls. Forward planning, and problem avoidance and solving skills. Leadership to drive execution while able to minimize tension and ensure the team operates efficiently. Bachelor's degree or equivalent. ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Dec 23, 2025 ------------------------------------------------------

Responsibilities

The Operations Program Manager drives transformation programs from initiation to close, ensuring initiatives are delivered efficiently and business goals are achieved. This includes managing multiple projects, establishing governance frameworks, and preparing senior management reporting.