We are looking for a SAP Analyst to join our IT team here at Harrods. You will be responsible for providing support services to the Harrods business for SAP application users.
On-call rotation and occasional weekend/overnight work is required in this role.

ABOUT US

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

The SAP Analyst will will be expected to work with the SAP Applications Functional teamto ensure that resolutions are available, and where required will work with the Principle Analyst to ensure the developers are able to deliver the solution, always adhering to industrybest practices whilst working to a common application strategy to ensure SAP functions run efficiently and effectively.

You will also;

• Manage customer expectations via regular communication
• Participate in business readiness for system and operational changes as required to support the Team Leader
• Support and triage of Service Requests and assignment to the SAP Applications team or other IT resources to resolution, delivering the same good IT service
• Actively being involved with the broader IT community to ensure Harrods is up to date with industry trends and initiatives