Essential Utilities, Inc.
delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.
Operating as the
Aqua
(water and wastewater services) and the
Peoples
and
Delta
(natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.
We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.
Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

QUALIFICATIONS (Required Experience, Education, Licenses, and Certifications)

• Bachelor’s degree in Information Technology, Computer Science, or related field
• Demonstrated relevant experience may be substituted for preferred education
• Minimum of 7 years of SAP Basis Administration experience
• Automation and scripting experience preferre

KNOWLEDGE, SKILLS AND ABILITIES: (Examples below)

• Extensive knowledge in diverse information technologies, architectures, support methodologies, and IT best practices.
• Strong communication skills (written, verbal, listening).
• Superior customer service, technical, analytical, and problem resolution skills.
• Ability to analyze and apply technology to business processes.
• Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment.
• Understanding of Essential key business activitie

• Collaborate with business users, Project Management Office (PMO), and IT Applications teams to determine SAP technology requirements. Recommend and design solutions consistent with industry best practices and regulatory compliance requirements.
• Provide technical guidance and expertise to other Basis Administrators, Applications analysts, Infrastructure engineers, Security analysts, contractors, and service providers to ensure SAP landscape is configured consistent with Essential’s standards and SAP best practices.
• Develop and execute comprehensive installation, upgrade, and maintenance plans for all SAP technologies.
• Provide technical support on a 24/7 basis; debug and resolve complex problems. Recommend modifications to existing systems to satisfy specialized needs and configurations.
• Perform HANA and SQL database administration, including database creation, standby system configuration, monitoring, performance management, and backup/recovery.
• Provide capacity planning for the effective use of current systems and plan for growth of the corporation. Support the company’s plans for system consolidation and standardization.
• Participate in disaster recovery planning, testing and execution of the disaster plan when warranted in a real time/life situation and by way of annual testing.
• Plan, install, configure, and support interfaces to third party technologies such as Redwood, PowerPlan, Blackline, Adobe Forms and other systems as required.
• Follow security design and operational best practices to ensure the SAP landscape is operated and maintained in a secure manner.
• Lead the development and delivery of quality architectural, configuration, and process documentation that clearly and concisely captures the key components of a solution
• Provide expertise and knowledge in emerging technologies and assists in determining possible application to the business. Provide leadership in architecture working groups that includes architects and engineers from various technical areas.
  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function(s).

QUALIFICATIONS (Required Experience, Education, Licenses, and Certifications)

• Bachelor’s degree in Information Technology, Computer Science, or related field
• Demonstrated relevant experience may be substituted for preferred education
• Minimum of 7 years of SAP Basis Administration experience
• Automation and scripting experience preferred

KNOWLEDGE, SKILLS AND ABILITIES: (Examples below)

• Extensive knowledge in diverse information technologies, architectures, support methodologies, and IT best practices.
• Strong communication skills (written, verbal, listening).
• Superior customer service, technical, analytical, and problem resolution skills.
• Ability to analyze and apply technology to business processes.
• Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment.
• Understanding of Essential key business activities