Working Model: This is a hybrid role that requires travel to our Swansea office twice a week.

Salary: £65,000 - £70,000 depending on experience.

• Due to the nature of the work involved, this role requires eligibility for SC (Security Check) clearance. Please note, we are only able to consider candidates who meet the necessary criteria for this level of clearance.

ABOUT THE ROLE:

ArvatoConnect are looking for an experienced SAP Basis Lead to take charge of our SAP estate and keep it running like clockwork. You’ll take the lead on everything from upgrades and patches to performance tuning and system support, making sure everything works just as it should. It’s a hands-on role where your expertise will help prevent issues before they happen and ensuring seamless delivery of services across the business. With a strong focus on continuous improvement and collaboration, you’ll play a key role in technical projects, support innovation, and help shape the future of our SAP landscape.
If you thrive in a hands-on, high-impact role with real ownership, this is your opportunity. We would love to hear from you!

WHAT YOU’LL DO:

• Take ownership of our SAP landscape, ensuring systems like ERP, BW, CRM, SRM, Fiori, and Portal are stable, secure, and high-performing.
• Manage system upgrades, patches, installations, and technical configurations across a NetWeaver 7.5 environment.
• Monitor system health, troubleshoot performance issues, and fine-tune databases and infrastructure.
• Support backup, disaster recovery, and high availability planning.
• Handle daily system checks, incident resolution, and proactive issue prevention.
• Support transport management and ensure safe implementation of support packages and patches.
• Collaborate with cross-functional teams to deliver SAP solutions that align with business goals.
• Support audit compliance, technical documentation, and security best practices.
• Play a key role in new rollouts and large-scale SAP initiatives.