Role – Principal Consultant
Technology – SAP Basis, SAP Solution Manager
Location – Amsterdam, Netherlands
Compensation – Competitive (including bonus)

JOB DESCRIPTION

Today, the corporate landscape is dynamic, and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your Role

• As an onsite BASIS lead, handling the project management activities for the SAP projects, identifying potential projects, discussions, requirement analysis, handling escalations, managing the end-to-end support of SAP technical operations
• SAP HANA Administration which includes HANA Version Upgrade, SP & Revision Upgrade
• Monitoring, Performance tuning, analyzing log files & troubleshooting issues on NW AS ABAP & JAVA
• Perform Support pack & EHP upgrades for various SAP Products including SOLMAN
• Ensure periodic activities are completed on time
• Perform SAP Kernel Upgrade, Host Agent, JAVA Patch Upgrades, System Refresh & other Basis related activities
• Administration of Backup, restore and other clean-up activities
• Handling incidents, bugs, tasks, change requests for SAP BASIS issues in JIRA & SERVICENOW Ticketing Tool
• Ensure tickets are being closed within SLA
• Prepare RCA for all P1 & P2 Incidents and submit within the SLA

Required

• SAP ERP Products
• SAP Netweaver ABAP & JAVA
• SAP BASIS Administrator
• SAP Solution Manager
• SAP HANA Administration
• SAP OS/DB Migration
• SAP CLOUD Knowledge

Preferred

• ITSM Knowledge

• As an onsite BASIS lead, handling the project management activities for the SAP projects, identifying potential projects, discussions, requirement analysis, handling escalations, managing the end-to-end support of SAP technical operations
• SAP HANA Administration which includes HANA Version Upgrade, SP & Revision Upgrade
• Monitoring, Performance tuning, analyzing log files & troubleshooting issues on NW AS ABAP & JAVA
• Perform Support pack & EHP upgrades for various SAP Products including SOLMAN
• Ensure periodic activities are completed on time
• Perform SAP Kernel Upgrade, Host Agent, JAVA Patch Upgrades, System Refresh & other Basis related activities
• Administration of Backup, restore and other clean-up activities
• Handling incidents, bugs, tasks, change requests for SAP BASIS issues in JIRA & SERVICENOW Ticketing Tool
• Ensure tickets are being closed within SLA
• Prepare RCA for all P1 & P2 Incidents and submit within the SL