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SAP CRM Application: Support and Operations Responsible(B2C) - Consumer Ana at NTT DATA

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

0.0

Posted On

21 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SAP CRM, Product Management, Project Management, Customer Success Management, Marketing, Team Player, Communication Skills, Agile

Industry

IT Services and IT Consulting

Description

Collaborate with business stakeholders to ensure the solutions fit to the needs of our growing user base Work in an agile and cross-functional team, and option to contribute on Agile ceremonies to support the team on the smooth collaboration Coordinate/support /Internal cloud onboarding process, gathering the necessary technical information and documentation Set up initial support processes (incident management via SMT etc.) Manage RUN of solution - Global Coordination Role Build support and operation work-stream University degree in digital, business, information technology or similar field 5+ yrs of SAP CRM exp 1-3 years' experience as a product / project manager at B2C solution Customer success management (Agency)/Project management Experience in Marketing area Team player with strong communication skills Basic Agile background Fluent in English

Responsibilities

Collaborate with business stakeholders to ensure solutions meet user needs and manage the RUN of the solution in a global coordination role. Set up initial support processes and coordinate the internal cloud onboarding process.