JOB SUMMARY

We are seeking a skilled SAP CRM Consultant to join our dynamic team. The ideal candidate will have a strong background in SAP Customer Relationship Management (CRM) solutions and will be responsible for implementing, customizing, and supporting SAP CRM applications. This role requires a deep understanding of business processes and the ability to translate them into effective SAP solutions that enhance customer engagement and satisfaction.

REQUIREMENTS

• Proven experience as an SAP CRM Consultant or in a similar role within an enterprise environment.
• Strong understanding of SAP CRM modules, including Sales Order Management, Marketing, and Service Management.
• Excellent analytical skills with the ability to translate business requirements into technical specifications.
• Familiarity with integration points between SAP CRM and other SAP modules (e.g., SD, MM) is preferred.
• Proficient in project management methodologies and tools, with strong organizational skills.
• Excellent communication skills, both verbal and written, with the ability to interact effectively with technical and non-technical stakeholders.
• A bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field is preferred.
  Join our team and contribute to delivering exceptional customer experiences through innovative SAP solutions!
  Job Type: Fixed term contract
  Contract length: 12 months
  Pay: $53.05-$105.00 per hour
  Expected hours: 40 per week

Ability to commute/relocate:

• Quebec City, QC G2B 1C3: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)

Work Location: In perso

• Collaborate with stakeholders to gather and analyze business requirements related to customer relationship management.
• Design, configure, and implement SAP CRM solutions tailored to meet client needs.
• Provide ongoing support and maintenance for existing SAP CRM applications, ensuring optimal performance and user satisfaction.
• Conduct training sessions for end-users to facilitate effective use of the SAP CRM system.
• Troubleshoot issues and provide timely resolutions to enhance system functionality.
• Stay updated on the latest SAP CRM trends and best practices, recommending improvements as necessary.
• Work closely with cross-functional teams to ensure seamless integration of CRM solutions with other business systems.