About the job

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value. A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimisation as well as IT-enabled transformation.To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com

Seeking an experienced SAP Customer Data Cloud (Gigya) Consultant to design, configure, and deliver CIAM solutions as part of digital transformation programs. The role involves implementing customer identity, authentication, SSO, consent and preference management solutions, while ensuring security, privacy, and seamless integration with enterprise platforms.

Key Requirements:

• 5+ years of CIAM experience, including 3+ years with SAP CDC (Gigya).
• Strong expertise in Registration & Authentication, SSO, Social Login, Passwordless Authentication, Consent Management, and Customer Account Management.
• Experience with OAuth 2.0, OIDC, SAML, MFA, and Identity Federation.
• Hands-on experience with SAP CDC configuration, screen sets, data schemas, workflows, policies, and integrations using REST APIs and webhooks.
• Proven ability to facilitate workshops, gather requirements, perform fit-gap analysis, and deliver end-to-end implementations.
• Experience supporting testing, UAT, deployment, and post-go-live activities.
• Excellent stakeholder management, communication, and problem-solving skills.

Desirable: SAP CX/Service Cloud experience, Agile delivery, utilities industry experience, and knowledge of GDPR and Australian Privacy Principles (APP).

We offer you great opportunities within a dynamically growing consulting organization. You will elaborate and deliver best practice solutions and will be able to further develop your skills. At Infosys Consulting you will discover a truly global culture that embraces diversity at all levels, working with highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities

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