Req ID: 27024
Number of Positions: 2
Vacancy Type: 1 Permanent & 1 Temporary
Temporary Position Contract Duration: Up to 12 Months
Closing Date: 09/19/2025

JOB SUMMARY

Provide technical and functional expertise and solutions in areas of technology, processes, and operating procedures for SAP Human Capital Management (HCM). Responsible for the integrity of electronic data, systems, processes, and policies. Act as a subject matter expert and support and troubleshoot the City’s SAP HR solutions and systems.

SKILLS AND QUALIFICATIONS

• Post-secondary education in the field of Human Resources Management, IT, Business or a related discipline.
• Minimum of 3 years of experience in the implementation, configurations, and support of SAP HCM and / or SuccessFactors Employee Central and Time Tracking functional modules including Personnel Administration, Organizational Management, Time Management, attendance / absence codes, set-up work schedules, vacation accruals, configuring changes due to collective agreements (unions).
• SAP Certification in HCM or SuccessFactors EC is required.
• Demonstrated hands-on experience in configuring schema rules, system configurations for Collective Agreements (unions), CATS, Time Recording, Time Evaluation and ESS-MSS/Fiori Apps.
• Experience in testing SAP support packs and supporting year-end processes.
• Experience in integrations with SAP modules and other third-party applications (staff scheduling applications, insurer administered benefits systems, work management systems, ServiceNow, Accenture Clone & Test, Precisely Automate/formerly Winshuttle, etc.).
• Experience with SAP SuccessFactors modules including Employee Central, Employee Central Payroll, Time Tracking, Recruiting, Onboarding, Learning and / or Performance and Goals would be strongly preferred.
• Excellent analytical and problem-solving skills along with strong organizational, interpersonal and communication skills to convey concepts / solutions to both technical and non-technical staff.
• Strong understanding of technology and business processes with the ability to integrate functional and technical views.
• Must be able to work independently and in a team environment and maintain confidentiality of information.
  Hourly Rate/Salary: $ 49.16 - $ 65.54 / $ 89,464.00 - $ 119,286.00
  Hours of Work: 35
  Work Location: Civic Centre, 300 City Centre Drive, Mississauga - Hybrid office environment with regular attendance at City Hall as per City policy (onsite presence 3 days a week)
  Department/Division/Section: CPS/Corporate Services Dept , CPS/IT Division , Enterprise Business Solutions
  Non-Union/Union: Non Union
  We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.
  All personal information is collected under the authority of the Municipal Act.

Under the direction of the Manager, SAP HCM - IT, the successful candidate will:

• Collaborate with business stakeholders to document business requirements and implement SAP solutions.
• Design, configure, develop, test, and implement SAP HCM, SuccessFactors Employee Central, SuccessFactors Time Tracking solutions using best practices and standards for SAP.
• Provide ongoing support including analyzing, troubleshooting, and resolving production issues.
• Identify opportunities for process improvement and optimizations within SAP and SuccessFactors HCM and Time Management / Tracking domain.
• Maintain the system and operational integrity including ensuring compliance with local regulations and company policies of solutions / applications related to SAP HCM, Time Management, SuccessFactors, Fiori, and ESS-MSS.
• Create and maintain documentation for system configurations, process flows, specifications for developers and test plans.
• Develop and execute comprehensive test plans to confirm solution meets the business needs, conforms to specifications while ensuring program, module, and system integrity.
• Support business stakeholders during the user acceptance testing process.
• Be responsible for Support Package updates by reviewing and identifying relevant SAP notes to be applied, completing required end-to-end testing, and ensuring that the updates are accurately applied.
• Provide functional expertise for projects / systems that integrate with SAP HCM, Payroll, Time Management, SuccessFactors Employee Central and Time Tracking modules.
• Develop and deliver end-user training materials and sessions to ensure successful adoption of the new processes and systems.
• Develop and deliver knowledge transfer sessions with other functional and technical team members.
• Maintain and upgrade skills in relation to current and new technology.
• Work in a collaborative team environment with multiple stakeholders including functional specialists, ABAP developers, business users, vendors, consultants.
• Perform other related duties as assigned.