Requisition ID: 412383
Work Area: Customer Service and Support
Expected Travel: 0 - 70%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3
Hiring Manager: Ali El Alami
Recruiter Name: Barry Norris
Additional Locations:

PROFESSIONAL EXPERIENCE

• Minimum of 7 years of SAP project implementation experience in at least one of the following areas:

PURPOSE AND OBJECTIVES

Customer Success & Delivery support our customers in their digital transformation. We sustain the adoption of SAP software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality management, problem solving and knowledge transfer.

EXPECTATION AND TASKS

Your role involves delivery of technical and application services within customer engagements. You need good SAP Technology capabilities, and you are a decent problem solver with the ability to communicate effectively in an international environment. According to your experience, strengths, and customer needs, you will conduct some of the following tasks:

• Be actively involved in the preparation, conception, realization, and Go Live of customer implementation projects
• Demonstrate the ability to plan, run, and manage blueprint workshops/meetings with internal and external clients
• Assisting in defining the scope of a project/opportunities, estimating efforts and project timelines
• Analyze business processes including root cause analysis and technical performance optimization
• Upgrade and migration of SAP systems