SAP PLM Senior Specialist at NTT DATA

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SAP PLM, ERP Solutions, Product Lifecycle Management, Configuration Changes, Data Migration, SAP PPM, SAP PDM, Opentext, DMS, Workflow, Recipe Development, SAP Specification Database, SAP Document Management, SAP Engineering Change Management, Bill of Materials, ITSM, Root Cause Analysis

Industry

IT Services and IT Consulting

Description

The SAP PLM Consultant is responsible for Designs, builds and deploys SAP - based ERP solutions. Responsible for understanding an organization's business requirements, prepare as-is to be, Configuration changes, Data conversion process, training end users and sorting out the end user day-to-day queries. Responsible for Managing PLM (Product Lifecycle Management) System , a platform that facilitates and tracks product development from concept through production . Work Independently to Estimate, Design, and Deliver solutions. Document functional specification, design specification and Development request. Identify gaps, issues, and work around solutions. Work with stakeholders such as the Business and IT clients, as well as the team, both onsite and offshore Participation of upgrade activities. Appropriately communicates project status, Escalates issues, and Manage timelines and action items. Solid SAP configuration experience in SAP PPM and PDM areas, including knowledge of Opentext, DMS and Workflow Expertise in Customizing, Delivering Functional specifications for enhancements of SAP PLM solution mainly on PLM Web UI. Experience in PLM modules like Recipe Development, SAP Specification Database, SAP Document Management (EZ DMS) , SAP Engineering Change management , SAP workflow , Bill of Materials , Data Migration . Experience in working with interfaces and integration with 3rd party systems. Experience working on an SAP PDM/PLM Consultant with at least two end-to-end SAP implementation projects. Excellent communication skills Communication and Collaboration: Provide L1 and L2 support for the Application Maintenance engagement which is heavy off-shore Nature of the work predominantly handling - Access, psw, sign on etc, application down incidents and user requests with interface issues / Printers / reports. L2 issues w.r.t timely processing of invoice jobs, Pos, functional issues etc., Before getting into L1/L2 Support, person should be able to take KT as needed as per the defined process, provide steady state support as per KPIs/SLAs. Document support process, standard operational procedures, support reference manuals. To be able to work 10x5 model (1.30 pm to 11.30 pm IST) on working days, week-end on-call for Hi-Sev/Hi-Pri tickets - Demonstrate. Positive work attitude & communication in work co-ordination & meetings, status reporting. Be flexible to stretch for any critical business needs. Support disaster recovery, BCP as needed Should have strong experience in support engagements, using the ITSM/ Ticket management tools with fair understanding of Ticket life cycle both, on incidents/user requests, response/recovery SLAS/escalation procedures. Perform Root cause analysis on repeated support issues and provide continuous improvements. Automate any manual processes, procedural user requests etc., To be able to independently work and at the same time, be a good team player to collaborate with stake holders both internal and external as necessary.

Responsibilities

The SAP PLM Senior Specialist is responsible for designing, building, and deploying SAP-based ERP solutions while managing the Product Lifecycle Management system. This role involves understanding business requirements, configuring changes, training end users, and addressing day-to-day queries.