• Regularly monitor customer accounts and manage overdue balances.
• Professionally and efficiently address and resolve queries or disputes arising from customer accounts.
• Ensure timely collection of all overdue amounts according to agreed terms and conditions.
• Oversee the delivery of invoices to customers through agreed submission methods such as emails, online portals, and direct submissions.
• Perform regular reconciliations of customer accounts and resolve any discrepancies between company records and customer accounts.
• Maintain comprehensive records of all communications, including correspondences with customers, internal parties, and others.
• Provide management with updates on debt collection progress, challenges, and potential resolutions.
• Ensure all credit control procedures and processes comply with company policies and relevant regulations.
• Collaborate closely with the sales and finance teams to align credit control activities with overall business objectives.

Desired Candidate Profile

• Bachelor’s degree in finance, Accounting, Business Administration, or a related field.
• Minimum of 5-6 years of experience in credit control or a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and negotiation abilities.
• Proficiency in accounting software and MS Office.
• High level of accuracy and attention to detail.

• Regularly monitor customer accounts and manage overdue balances.
• Professionally and efficiently address and resolve queries or disputes arising from customer accounts.
• Ensure timely collection of all overdue amounts according to agreed terms and conditions.
• Oversee the delivery of invoices to customers through agreed submission methods such as emails, online portals, and direct submissions.
• Perform regular reconciliations of customer accounts and resolve any discrepancies between company records and customer accounts.
• Maintain comprehensive records of all communications, including correspondences with customers, internal parties, and others.
• Provide management with updates on debt collection progress, challenges, and potential resolutions.
• Ensure all credit control procedures and processes comply with company policies and relevant regulations.
• Collaborate closely with the sales and finance teams to align credit control activities with overall business objectives.

Desired Candidate Profile

• Bachelor’s degree in finance, Accounting, Business Administration, or a related field.
• Minimum of 5-6 years of experience in credit control or a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and negotiation abilities.
• Proficiency in accounting software and MS Office.
• High level of accuracy and attention to detail.