About the job

As the SAP Expert Sales and Logistic for Aftersales, you will work with the relevant DT Business Partner and business stakeholders, implementing all the agreed changes and improvements in existing and future applications. You will promote business efficiency analysis and propose digitization projects. You will coordinate and coach all business stakeholders and liaise with other DT team members, in order to complete all the phases of the digital transformation in a timely, cost effective and flawless manner, always ensuring continuous operations and best quality outcomes.

• In this role you will be responsible for:Filtering and analyzing Business Requirements.
• Supporting users in formalizing requirements, in addressing solutions and in designing the processes from DT point of view in collaboration with DT BP.
• Managing and leading specific tasks or stream within a project, by collecting requirements, identifying phases and elements, monitoring task/stream progress of each activity, training and production operations day by day support.
• Supporting users in project activities as well as in testing new functionalities and enhancements.
• Interacting with other areas of DT to successfully deliver a range of solutions.
• Interacting with SAP technical team for developing business requirements
• Interacting with AMS system integrators with aim of training them on new capabilities developed and act as focal point in case of business escalations/urgencies to solve
• Interacting with 3rd parties/suppliers in order to design, test and provide support during Hypercare period
• Receive Knowledge transfer from DT BP and/or 3rd parties