Key Responsibilities

As a trusted advisor to business leadership, the role promotes process standardization, governance, data quality, controls compliance, and continuous improvement while helping shape the long-term evolution of NRF Canada's SAP Centre of Excellence. Duties include, but are not limited to:

• Serve as a senior functional authority for SAP Finance and related end-to-end business processes, providing advice on SAP capabilities, leading practices, process optimization, and complex functional decisions.
• Lead requirements workshops, business-process reviews, stakeholder consultations, and cross-functional solution-design activities for enhancements, projects, upgrades, releases, and transformation initiatives.
• Review functional specifications, solution designs, and configuration approaches; maintain oversight of configuration integrity across SAP modules and related financial applications.
• Translate business requirements into scalable, supportable, sustainable solutions and assess the impact of proposed business, regulatory, operational, and technology changes.
• Collaborate with Architects, Technical Analysts, Reporting, Security, business teams, and vendors to deliver integrated solutions and resolve complex issues.
• Collaborate with the Director, IT Infrastructure and other accountable technology leaders to ensure SAP functional designs align with approved security, infrastructure, backup and recovery, system-copy, refresh, disaster-recovery, identity-management, and operational-support standards.
• Escalate decisions affecting shared technology services to the appropriate accountable leader.
• Govern functional testing strategy, business validation, deployment readiness, solution acceptance, and supporting documentation.
• Define and maintain functional standards, design principles, configuration practices, process flows, and design decisions.
• Promote compliance with established controls, audit requirements, segregation-of-duties standards, regulatory obligations, and business-continuity requirements.
• Provide functional oversight and constructive guidance to implementation partners, managed service providers, and third-party vendors.
• Lead root-cause analysis and corrective action for recurring process and application issues, and drive continuous improvement in efficiency, automation, reporting effectiveness, data quality, and user adoption.
• Contribute to SAP roadmap planning, enhancement prioritization, effort estimation, business cases, and future-state process design.
• Provide direction and mentorship to SAP Functional Analysts and promote consistent practices across SAP-supported business functions. business functions.
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Skills And Experience Required

• 10+ years of experience supporting functional configuration and analysis spanning Finance, accounting, billing, procurement-adjacent, or related operational teams in an IT, SAP functional, business analyst, solution delivery, or application support capacity
• Significant hands-on SAP ECC functional experience, with strong depth in Record to Report processes such as General Ledger, Fixed Assets, Controlling, period-end close, financial reporting, postings, reconciliations, and controls.
• Deep expertise in Procure-to-Pay, Project Systems, Billing, Revenue Management, and Master Data Management.
• Ability to analyze complex Finance and SAP process requirements and produce clear functional specifications, test scenarios, support documentation, and implementation-ready recommendations.
• Experience supporting SAP enhancements, upgrades, patches, releases, integrations, reporting changes, or broader Finance Applications initiatives.
• Exposure to SAP S/4HANA, preferably through at least one implementation, migration, upgrade, assessment, or transformation initiative.
• Strong knowledge of SAP governance, internal controls, segregation of duties, audit requirements, data governance, testing, change management, and release management.
• Experience leading or supporting SAP implementations, upgrades, transformation programs, and post-go-live stabilization.
• Understanding of SAP S/4HANA capabilities, migration considerations, and the functional impacts of ECC-to-S/4 transformation.
• Experience working with systems integrators, managed service providers, implementation partners, and third-party vendors.
• Strong analytical, problem-solving, stakeholder-management, decision-making, facilitation, and communication skills across executive, business, end-user, and technical audiences.
• SAP certification and experience in a professional-services or legal environment are assets.
• Excellent spoken and written French is considered an asset.
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