WORK OPTIONS:

• Working rights: Must be an Australian Citizen or Australian Permanent Resident
• This will be an Office based role in Canberra, Sydney, Melbourne, Brisbane or Adelaide.
  Are you an experienced SAP SuccessFactors professional passionate about delivering top-notch HR technology support?
  We’re seeking a skilled SAP SuccessFactors Support Analyst to provide expert technical and functional support across multiple modules, including Employee Central, Performance & Goals, Learning, Cloud for Customer, and Employee Central Service Center.

MUST HAVE SKILLS AND EXPERIENCE:

• Minimum 8 years of hands-on experience with SAP SuccessFactors implementation and support
• Proven expertise with EC, PMGM, Learning, C4C, ECSC modules
• Strong skills in system configuration, integration, and troubleshooting complex technical issues
• Experience managing release cycles, testing, and impact assessments
• Solid reporting and data validation capabilities supporting audit and compliance needs
• Excellent communication and stakeholder engagement skills
• Knowledge of GDPR, data security, and audit compliance standards

• Troubleshoot and resolve day-to-day issues ensuring system stability and data integrity
• Configure system settings, workflows, and role-based permissions to optimize HR processes
• Manage integrations with SAP ECC and validate data accuracy across platforms
• Lead testing and release management activities for smooth system updates
• Collaborate with HR and business teams to gather requirements and deliver effective solutions
• Support compliance, reporting, audit activities, and maintain detailed documentation
• Liaise with SAP support and IT teams for escalation and incident resolution