SAP SuccessFactors Administrator
Company: The Davey Tree Expert Company
Locations: Kent, OH
Additional Locations: NA
Work Site: Hybrid
Req ID: 215288

POSITION OVERVIEW

As one of the largest employee-owned companies in the nation, we thrive on innovation, collaboration, and a deep commitment to safety and service. We are seeking an experienced SAP SuccessFactors Administrators to join our HR Technology team—serving as the lead analyst for Position Management and supporting Recruiting and Onboarding. If you are passionate about optimizing HR systems and making a real business impact, we want to hear from you!
As an SAP SuccessFactors Administrator, you will play a key role in configuring, supporting, and optimizing our SAP SuccessFactors platform, driving efficiency and enhancing the employee experience. You will serve as a functional expert, working closely with HR, IT, and business partners to ensure our systems are aligned with organizational needs.
Preferred location within commuting distance to Kent, Ohio. This is a hybrid schedule 3 in-office days a week.

QUALIFICATIONS

• Required: Experience with hands-on configuration and daily support of SAP SuccessFactors modules.
• Required: Bachelor’s degree in Human Resources, Business Administration, Information Technology, or related field (or equivalent experience).
• Required: Deep expertise in the SuccessFactors Position Management module
• Required: Deep expertise in one or more additional SuccessFactors modules:
• Succession, Recruiting Management, Recruiting Marketing, Onboarding, and Compensation.
• Required: Strong understanding of HR business processes, including data management, alignment of business goals, succession management, and recruitment
• Required: Experience with system integrations, testing, and troubleshooting.
• Required: Excellent problem-solving, communication, and collaboration skills.
• Preferred: Basic knowledge of SAP Cloud Platform Integration (CPI) and SAP Integration Suite.
• Preferred: Understanding of role-based permissions, security administration, and data privacy compliance.

• Provide daily configuration, support, and maintenance for SAP SuccessFactors modules and related HCM systems. This role focuses on the Position Management module and supports the Recruiting and Onboarding modules.
• Manage updates and integrations, and ensure accurate, compliant data exchange with internal and external platforms.
• Collaborate on system projects and implementations with cross-functional teams to optimize system capabilities and ensure seamless execution.
• Analyze HR processes and recommend system improvements
• Lead testing, deliver end-user training, and resolve system issues to ensure functionality, adoption, and data integrity
• Ensure system compliance, manage upgrades and patches, and support reporting, analytics, and audits.