Work in a purpose driven career with MaKami College, public post-secondary college that has been helping students for over 20 years with locations in Edmonton and Calgary, Alberta.
MaKami College offers students in-person, online, and blended programs in Massage Therapy, Health Care Aide, Business Administrative Assistant, Medical Office Assistant, and more. Rapidly growing, we are working to expand our campuses into cities across Canada, and continuously working to add programs to our course catalogue. We work with our team to grow and develop in areas they are passionate about, focusing on our MaKami Pillars - Leadership, Professionalism, Helpfulness, and Inspiration. MaKami team members are provided with many opportunities for professional career growth in a fulfilling and dynamic work environment.
The MaKami team is passionate about creating generational change through education, and we provide the tools and a safe environment for our staff to change the lives of our students and their families.
This position has primary responsibility for recruiting students through providing information to the public, conducting tours of the college, and participating in recruiting field trips. They also collaborate with members of the Strategic Academic Learning Team to ensure that students receive a holistic approach to their overall well-being.

Major Accountabilities/Responsibilities (Including but not limited to the following):

• Meet with perspective students, both new and returning, to discuss financing options and to encourage responsible debt management
• Communicate College policies and procedures to students
• Counsel students on the document intake, awarding, and disbursement processes
• Counsel prospective students to ensure they successfully complete the application process in a timely manner
• Communicate with students via phone, email, in-person, to answer inquiries on educational funding questions and concerns in a timely manner
• Provide excellent customer service to students
• Conduct College tours for prospective students, promoting the programs and addressing any questions and concerns
• All other duties as assigned

Education and Experience

• High School Diploma or equivalent, some college preferred but not required;
• Minimum 3 years student Financial Aid processes experience
• Previous student recruitment experience
• Experience working with diverse populations
• Demonstrated experience working in a team environment

Skills and Competencies

• Commitment to customer satisfaction;
• Strong organizational and analytical skills;
• Ability to work in a fast paced environment & meet deadlines;
• Excellent verbal and written communication skills;
• Strong attention to detail a must;
• Able to multi-task, work independently and be assertive;
• Excellent computer skills.

Personal Characteristics

• Must be highly motivated, mature and driven to excel;
• Customer service focused;
• Conduct themselves in a professional manner at all times;
• Passion for helping others succeed.

• Meet with perspective students, both new and returning, to discuss financing options and to encourage responsible debt management
• Communicate College policies and procedures to students
• Counsel students on the document intake, awarding, and disbursement processes
• Counsel prospective students to ensure they successfully complete the application process in a timely manner
• Communicate with students via phone, email, in-person, to answer inquiries on educational funding questions and concerns in a timely manner
• Provide excellent customer service to students
• Conduct College tours for prospective students, promoting the programs and addressing any questions and concerns
• All other duties as assigne