JOB DESCRIPTION:

This job is based in Satair, if you want to know more about our business, please click here to find out more.

JOB REQUIREMENTS

• Experience in Digital leadership position & people management
• At least 5 years of experience in Project/Program Management
• At least 5 years of experience with Business Relationship Management and Stakeholder Management
• Specific experience from IT Operations, ERP Operations and/or Information Security Operations is a plus
• Strong stakeholder management skills
• Strong collaboration and coordination skills
• Strong people management skills
• Good knowledge in logistic processes including warehousing
• Good knowledge of call center/contact center solutions
• Projects and Services Management skills
• Strong communication (oral and written), interpersonal and facilitation skills
• Fluency in English is mandatory
• Good understanding of IT infrastructure and operations, including ITSM processes
• Good understanding of ERP functionality
• Good understanding of Information Security landscape
  This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

EXPERIENCE LEVEL:

Professional

JOB RESPONSIBILITIES

• Manage the team responsible for local IT service delivery including recruitment, performance evaluation and employee development
• On behalf of Head of ITSM & Master Data at Satair, act as the Digital Business Partner for SATAIR Singapore and be the focal point for all Satair Singapore Digital activities:
• Serve as the interface between business stakeholders and Digital to collect requirements and feedback and ensure delivery of the value expected by business
• Ensure that the Satair Digital Strategy is well anchored in Satair Singapore and that the business requirements from Satair Singapore is well anchored in Satair Digital Strategy
• Develop, maintain, coordinate and execute the SATAIR digital roadmap for all Business Functions within SATAIR Singapore
• Develop, maintain and execute IT Governance for SATAIR Singapore
• Be the coordinating link between SATAIR Singapore and SATAIR Digital & Information Management (ASD) and AIRBUS APAC Roof Digital and AIRBUS central
• In collaboration with Airbus APAC Roof Digital and SATAIR Digital & Information Management, develop, maintain, coordinate and execute the SATAIR roadmap for Infrastructure and Operations covering SATAIR Singapore
• Coordinate implementation of global applications within SATAIR Singapore and ensure the local footprint in the global solutions
• Specify, implement and operate new local applications/solutions relevant for digitalization specifically in SATAIR Singapore
• Drive Operational stability of IT services and ensure relevant reporting to SATAIR Singapore stakeholders
• Represent SATAIR Singapore in the Airbus APAC Roof Information Security community/ Security Partner

SECONDARY RESPONSIBILITIES

• Drive continuous improvement and activates for his/her function proactively
• Report and communicate on his/her function performance to his/her business