ABOUT US

At Cascade Cash Management, we help individuals, businesses and charities make the most of their savings through smart, secure and seamless cash management. Our award-winning platform enables clients to access the best savings rates across the market while enjoying FSCS protection, full transparency and expert support.
We’re a passionate and growing team driven by innovation, exceptional service and a commitment to financial empowerment. As we scale, we’re looking for a hands-on and motivated Savings Manager to help lead and optimise our internal processes, team delivery and client experience.

THE ROLE

As Savings Manager, you’ll be at the heart of our business - overseeing the day-to-day running of our operations and supporting the team to deliver consistently high-quality service.
You’ll work closely with leadership to implement strategy, improve systems, ensure regulatory and process compliance and drive continuous improvement. It’s a varied and rewarding role for someone who loves getting things done, empowering teams and making a measurable difference.

KEY RESPONSIBILITIES

• Lead and manage the operational delivery of our services.
• Oversee client onboarding, account management and ongoing administration.
• Line manage and support the operations and administration team.
• Maintain and improve operational systems, tools and processes.
• Collaborate with compliance and technology teams to ensure smooth workflows.
• Monitor SLAs, KPIs and risk indicators to maintain high service standards.
• Identify and implement process improvements to enhance efficiency and scalability.
• Support change management and business growth initiatives.
• Ensure adherence to regulatory and internal quality standards.