POSITION REQUIREMENTS:

• Proven experience in order processing and data entry, preferably using systems like Command or similar ERP platforms.
• Strong dispatching skills, including truck scaling, vehicle ticketing, and coordination of on-time deliveries.
• Excellent communication skills for coordinating with yard staff, loader operators, and quality assurance teams.
• Ability to handle customer inquiries professionally and redirect as needed.
• Detail-oriented with experience in administrative tasks such as tracking, auditing, and billing accuracy.
• Knowledge of workplace safety standards, including PPE compliance and incident reporting.
• Flexibility to support multiple locations, including remote dispatch operations and occasional travel.
  Visit our website for more information: http://www.crhcanada.com
  CRH Canada Group Inc. recognizes Canada’s diverse landscape. Accommodation is available upon request for applicants with disabilities throughout the recruitment and selection process

POSITION RESPONSIBILITIES:

• Process customer orders via phone and email, ensuring accurate entry into the Command system.
• Coordinate dispatch operations, including vehicle tare, ticketing, and truck scaling, while monitoring on-time deliveries.
• Maintain effective communication with loader operators and quality assurance to manage yard logistics and material flow.
• Provide customer service support, handling inquiries and redirecting them appropriately.
• Perform administrative tasks, such as maintaining tracking sheets, auditing tickets, and supporting billing accuracy.
• Ensure compliance with safety protocols, including PPE usage and reporting violations.
• Support multiple locations, including remote dispatch operations and on-site coverage when needed.