Scan Center QC Specialist- Utah, Texas, Arizona at MetaSource

Draper, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Sep, 26

Salary

16.0

Posted On

17 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Assurance, Data Analysis, Image Quality Monitoring, Calibration Scoring, Workflow Monitoring, Coaching, Training, Microsoft Excel, Microsoft Word, Microsoft Outlook, Problem Solving, Attention To Detail

Industry

IT Services and IT Consulting

Description

Description The Quality Control Specialist is responsible for data, image, and process quality monitoring, evaluation, and calibration scoring. This position is a critical factor in improving product delivery and quality. Location: Onsite (Draper UT, Dallas TX, Phoenix AZ) Schedule: Monday-Friday Flex 6:00AM - 4:30PM Pay: starting at $16.00 Benefits: Full Time benefits eligible including Medical, Dental, Vision, Time Off, Wellness Program, Retirement, and more. Responsibilities Oversee all aspects of quality assurance including monitoring, evaluation, and calibration scoring Inspect scanned documents for discrepancies and image quality. Understand and monitor workflows to ensure work is tracked. Communicate with teams, leaders, and system engineers as needed. Review and edit document scans to fit company standards Assist in developing and maintaining a document quality control process Monitor calibration of scanned documents Assist management with coaching, training, and development of data entry operators Assists with training and educating data entry agents and team members on the quality control process Track and identify reoccurring adherence problems and improvement opportunities in relation to document image scanning Analyze quality and performance trends Responsible for scheduling, facilitating, and documentation of regular improvement meetings Requirements Demonstrated experience in solving problems and working with raw data Ability to effectively communicate with co-workers, internal departments, and clients in a professional manner Dependable in meeting deadlines with accurate and complete information Ability to be detail-oriented and accurate in a fast pace environment Experience with Microsoft Office software with emphasis on Excel, Word, and Outlook. Employment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.

Responsibilities

The specialist is responsible for monitoring data, image, and process quality through evaluation and calibration scoring. They oversee quality assurance workflows and assist in training data entry operators to improve product delivery.