REQ02335

We have an exciting opportunity for Scanning and Indexing Assistant to join us!
We are looking for an experienced and enthusiastic Scanning and Indexing Assistant to join our successful team to provide support to teams within the council’s Revenues service including Council Tax and Housing Benefits.
This is a full-time, permanent role with hybrid working, and a salary of £23,706 - £25,306 per annum.

ABOUT US:

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us, and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiastic Scanning and Indexing Assistant to join our Revenues and Benefits Control Team.

THE ROLE:

Working in our Revenues Team, you will report to the Revenues and Benefits Controls Team Leader.

YOUR ROLE WILL INVOLVE:

• Opening post and scanning and indexing to customer’s accounts
• Providing a secure end to end service for incoming post including sensitive documents.
• Organising and maintaining the electronic filing system
• Ensuring all incoming e-mails are loaded to the council’s document imaging system accurately
• Undertaking the daily despatch of notification letters
• Processing cheque payments received by the department