Schedule coordinator (Enterprise service) at Agilent Technologies - Colombia

, , Japan -

Full Time

Start Date

Immediate

Expiry Date

21 Feb, 26

Salary

0.0

Posted On

23 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

PC Operation, SAP, CRM, Office Software, Communication, Japanese, English, GxP Knowledge, Order Processing, Teamwork, Accuracy, Speed, Flexibility, Proactivity

Industry

Biotechnology Research

Description

Job Description ・エンタープライズサービスをご契約いただいたお客様（主に製薬会社様等）のコンシェルジュ的な役割として、日々のオペレーションの第一コンタクト先としてお客様との契約内容を速やかにかつ誠実な対応で実行します。具体的には、お客様の使用している化学分析機器（アジレント社製または他の会社の機器）の点検・修理サービス等の要請や問い合わせに対応し、お客様・アジレントおよびベンダー様とのエンジニア訪問の日程調整および関連業務を実施いただきます。参考エンタープライズサービスはこちら： https://www.agilent.com/Library/brochures/low_5991-2740JAJP.pdf Qualifications ・PCによる業務系システム操作（SAP/CRM）・Office系ソフト操作・コミュニケーション(日本語・英語) TOEIC600点相当以上・理系の学部出身もしくは製薬会社での経験があれば尚可・GxPの規則およびガイドラインの基礎知識があれば尚可・見積取得、注文書発行および請求処理に関わる理解と経験があれば尚可求められるヒューマンスキル・チームワーク・正確性・迅速性・臨機応変さ・積極性・自発性 Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: Occasional Shift: Day Duration: No End Date Job Function: Customer Service Graduate and Student Career Site Visit our career site and learn more about Agilent Watch our video playlist to get a glimpse of life at Agilent! As a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes. We work collaboratively with our customers on their journey to make a real difference in human lives. Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation. We can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at Agilent.com.

Responsibilities

Act as a concierge for enterprise service customers, primarily in the pharmaceutical industry, handling daily operations and serving as the first point of contact. Coordinate engineer visits and related tasks for equipment inspection and repair services.