SUMMARY

The Patient Scheduler plays a key role in ensuring smooth daily operations by efficiently managing appointments, patient interactions, and front-desk responsibilities. This position supports both providers and patients to maintain an organized, patient-centered dental practice.

QUALIFICATIONS

• Previous dental administrative experience required.
• Open Dental software experience preferred.
• Strong communication, organizational, and customer service skills.
• Ability to multitask and work professionally in a fast-paced environment.

• Schedule and manage appointments for doctors and hygienists to optimize productivity and patient care.
• Check patients in and out, ensuring accurate and timely entry of information.
• Verify patient insurance and benefits prior to appointments.
• Support patient reactivation efforts by contacting patients who are overdue or missed appointments.
• Answer incoming phone calls and provide excellent customer service.