Scheduled Care Manager at Beaumont Hospital

Dublin, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

100205.0

Posted On

12 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Stakeholder Management, Change Management, Data Analysis, Performance Management, Governance, Pathway Development, Collaboration, Training Coordination, Risk Management, Quality Assurance, Patient Access, Waiting List Management, Operational Management, Capacity Mapping, Utilisation Oversight

Industry

Hospitals and Health Care

Description

Overview Post Title Scheduled Care Manager Post Status: Temporary Specified Purpose Contract Departments Corporate Operations Location: Beaumont Hospital, Dublin 9 Reports to: Chief Operations Officer (COO) Head of Surgical Operations Salary: Appointment will be made on Grade VIII at a point in line with Government pay policy. €83,081 to €100,205 Hours of work: Full-Time 35 hours per week Closing Date: 12 noon Friday on 20th February 2026 (interviews Week Commencing Feb 23rd) Please note the hospital reserves the right to close the competition early should a substantial number of applications be received. Position Summary The Scheduled Care Manger is accountable for the operational management, governance, and performance improvement of scheduled care access and waiting lists across the hospital. The post-holder leads delivery of the national Waiting List Action Plan and related access targets, ensures robust waiting list management practices, drives pathway redesign with internal and external partners, and provides strong data governance, capacity mapping, and utilisation oversight to support efficient use of resources and improved patient access. Responsibilities Waiting list governance, oversight and delivery Hold operational accountability for the oversight, integrity, and performance management of all scheduled care waiting lists (OPD, IPDC, Endoscopy and diagnostics where in scope). Scheduled Care Lead is accountable for the operational management, governance, and performance improvement of scheduled care access and waiting lists across the hospital. The post-holder works closely with the Business Managers and leads delivery of the national Waiting List Action Plan and related access targets, ensures robust waiting list management practices, drives pathway redesign with internal and external partners, and provides strong data governance, capacity mapping, and utilisation oversight to support efficient use of resources and improved patient access. The Post Holder will oversee the implementation of the national Waiting List Action Plan and aligned HSE access priorities, translating national actions into executable hospital plans, weekly controls, and escalation routes. Ensure implementation and continuous compliance with national waiting list management protocols, including validation, removals, partial booking processes, and governance/reporting expectations. Establish and maintain a scheduled care governance structure (daily/weekly operational controls; monthly performance review; quarterly deep-dives by specialty), with clear issue logs, decisions, actions, owners, and timelines. Provide structured oversight of exceptions and risk (for example: data anomalies, long wait cohorts, specialty-level backlog risks), and ensure appropriate escalation to the COO and executive team. Pathway development and external collaboration Build and maintain active partnerships with external agencies and providers to develop and implement access pathways that support waiting list initiatives (for example, regional services, private hospital partners, national programmes). Coordinate scheduled care pathway initiatives that shift activity to the most appropriate setting and improve end-to-end patient flow, aligned to national scheduled care transformation priorities. Lead engagement with the HSE Dublin & North East (DNE) region (or relevant regional structure) on targets, reporting, escalation, and cross-site pathway solutions (including shared capacity initiatives where relevant). Leadership, team management and capability building Lead and manage the Scheduled Care Team, setting clear objectives, performance expectations, and development plans; ensure effective supervision, workload prioritisation, and succession planning. Identify training and education needs across the scheduled care function (including waiting list validation, protocol compliance, specialty-level access processes, and systems/data capability), and deliver or coordinate training programmes. Create a culture of high standards in patient access, data quality, and service improvement: direct, evidence-based, and accountable. Scheduled care meetings and performance management Plan, chair and/or manage the full suite of scheduled care meetings, ensuring: consistent agenda structures, clear data packs and definitions, decisions/action tracking, timely follow-up and escalation. Provide specialty-level performance insight and challenge: interrogate variance, confirm causes, and drive actions that change performance (not just reporting). Produce concise executive updates for the COO and Hospital Executive, including risks, mitigations, and asks/decisions required. Data quality, reporting, capacity mapping and utilisation Own data quality for scheduled care access metrics: ensure the hospital’s waiting list and activity datasets are accurate, consistent, and fit for governance and external reporting. Lead capacity mapping and utilisation review across scheduled care resources (for example: clinic room utilisation, session template design, theatre/day case capacity interface where relevant), identifying waste and constraints and proposing practical changes. Develop and maintain a scheduled care performance framework with standardised KPIs, definitions, and drill-down capability (specialty, consultant/team, urgency cohort, site). UAN process support for UEC activity in private hospitals Support the COO and relevant clinical/service leads with the UAN process as it relates to management of Unscheduled Emergency Care (UEC) arrangements in private hospitals (where applicable), ensuring: clear governance, defined operating processes, appropriate monitoring and reporting, linkage to regional oversight structures. Quality, safety, risk and compliance Ensure scheduled care operations reflect patient safety and quality requirements, including equitable access and transparent prioritisation processes. Maintain an active risk register for scheduled care/access, with mitigations and executive oversight. Support audit readiness and documentation, including evidence of protocol compliance and robust governance Qualifications Qualifications & Experience Essential: Educated to degree level Minimum of 5 years senior management experience in an acute hospital environment. Demonstrable experience of waiting list oversight and management Demonstrable experience of scheduled care development Desirable: Master’s degree in healthcare management or related field. Experience of scheduled care transformation projects. Behaviours & Competencies Strong leadership and influencing skills. Excellent negotiation and stakeholder management abilities. Strategic thinker with expertise in change management. Ability to analyse complex data and make informed decisions. Resilience and ability to deliver objectives under pressure. The Hospital www.beaumont.ie Management Unit: www.beaumont.ie/hr Informal Enquiries Claire Noonan, Chief Operations Officer COO@beaumont.ie

Responsibilities

The Scheduled Care Manager is responsible for the operational management and performance improvement of scheduled care access and waiting lists. This includes overseeing waiting list governance, collaborating with external partners, and leading the Scheduled Care Team.