Scheduler | 5th Street Clinic at Monument Health

Rapid City, South Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

20.25

Posted On

14 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service Skills, Scheduling, Communication, Documentation, Teamwork, Compassionate Care, Problem Solving, Attention To Detail

Industry

Hospitals and Health Care

Description

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department MHMC-RC 5th St. Gastroenterology Scheduled Weekly Hours 40 Starting Pay Rate Range $17.62 - $20.25 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary It starts with heart. That is what you will do each day. As a Scheduler at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day. As a Scheduler, you will serve as the primary appointment scheduler to ensure effective customer service according to Monument Health standards. Schedulers work in close coordination with our clinical staff and providers to schedule appointments; this could include office visits and/or diagnostic/ancillary services. Must have excellent customer service skills with patients, co-workers, nurses, and providers. Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Functions: Assists with notification and direction of personnel in emergency situations. Communicates the need for preauthorization for exams prior to completion of exam scheduling. Communicates with clients to ensure exam times are acceptable, and requirements for exams are understood. Documents changes in scheduled exams and patient demographics in the appropriate systems. Ensures all orders placed in the system meet the time frame requested by the provider ordering the exam. Acts as a resource for scheduling issues and new employees. Arranges the schedule if cases cancel or add-ons occur so that the rooms will be well utilized. All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent in General Studies Preferred: Experience - 1+ years of Clinical Experience; 1+ years of Scheduling Experience Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Learn more about a rewarding career at Monument Health. Click the "Get Started" button below to tell us more about yourself.

Responsibilities

As a Scheduler, you will serve as the primary appointment scheduler, ensuring effective customer service and coordinating with clinical staff and providers. You will also manage scheduling changes and assist with emergency notifications.