WE ARE LOOKING FOR CANDIDATES WHO LIVE IN AND AROUND THE BH17 AREA. THIS IS A FULLY OFFICE BASED ROLE.

• Annual Salary of £27,040
• 25 days holiday a year + BH’s
• Length of Service Bonuses
• Pension scheme

THE ROLE:

Your role will require you to work as part of our growing team, delivering a professional service within our contact centre delivering an excellent customer service experience. The role will require a proactive approach with the ability to think on your feet when answering phones and planning day to day works for our operatives and other administrative work. This role will give you a platform to develop and progress allowing you plenty of opportunities to grow within MD Group.

THE REQUIRED DUTIES OF THE SUCCESSFUL CANDIDATE WILL BE:

· Day to day scheduling and planning of engineers diaries
· Raising and issuing purchase orders
· Receiving and making phone calls to customers and managing expectations
· General administrative tasks including but not limited to, monitoring emails
· Liaison between sub – contractor and clients
· Managing customer expectation via complaints processes
· Assisting contracts managers in administrative duties to provide an efficient, high-quality service
· Good knowledge and understanding of IT systems.