Scheduler / Care Co-ordinator

at  Home Instead

ABOUT HOME INSTEAD WESTON SUPER MARE

We have built our business on our passion to change the face of ageing. We aim for excellence in everything we do and our flexible approach means we truly can put our clients’ needs first. In the office there is a real sense of family, we go out of our way to listen to all of our people and act upon what they say, we get better together. We know that to deliver high quality care to our clients we need great people, and we need to provide them with training and support to be the best they can.
If you share our passion in providing the best in community care, thrive on managing rotas to an impeccable standard and take pride in building relationships with care staff (who we call Care Professionals) to gain their commitment and reliability then you may just have found your new role!
Job Description
A fantastic opportunity has arisen for an efficient, organised Scheduler / Care Co-ordinator to join a well-established team covering the Weston super Mare, Clevedon & Burnham on Sea areas.
The Scheduler / Care Co-ordinator role is full time, based at our office on Worle High Street. The working hours are 08:30 – 17:00 Monday to Friday.
Salary: £23,000 - £25,000 annually.

• Organise and coordinate all schedules and staffing requirements including templating of long term visit schedules.
• Plan and allocate care time to appropriate Care Professionals, giving due regard for the particular needs of the individual and the skills, attributes and interests of the Care Professional.
• Ensure that the Care Professionals’ rotas are organised and sufficiently well planned, taking into account travel/waiting time and routes.
• Ensure all staff and clients are aware of working schedules.
• Liaise as necessary with partner professionals and organisations (e.g. social workers, GPS, nurses) in respect of developing and delivering holistic, person-centred packages of care.
• Work with recruitment personnel to ensure sufficient current and future staffing levels.
• Be responsive to changes in the schedule and liaise with Care Professionals, clients, family members, representatives and health and social care professionals.
• To undertake any support or admin duties as required by Franchise Owner or Care Manager.
• Take part in the On Call out of hours’ rota as required.
  Qualifications